- Reports: Directly to General Manager
- Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
- External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools
- Demonstrates principles actions, uses sound judgment and follow through on commitments.
- Anticipates problems and issues and makes timely and sound decisions.
- Demonstrates a passion and working knowledge of food, liquor, beer and wine.
- Leads by example and maintains a guest first focus.
- Sets and shares goals with team, monitors and tracks progress of goals.
- Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
- Clarifies roles, responsibilities, priorities and expectations.
- Assists the General Manager in planning and analyzing administration and operations manpower.
- Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
- Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
- Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
- Ensures proper management of the facility and equipment through preventive
- Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
- Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
- Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
- Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.
- Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourlys supervision.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
- Ensures the thorough training and development of non-exempt personnel directly supervised.
-
Guest Service Manager
1 day ago
Pizza Ranch Altoona, United StatesIntroduction: · We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all t ...
-
Children Services Program Manager
1 week ago
Balance Autism Altoona, United StatesJob Details · Job Location · Altoona Clinic/Administration - Altoona, IA · Education Level · 2 Year Degree · Description · Balance Autism is looking for a Program Manger to add to our team in Altoona This Leader is responsible for the hiring, training and scheduling of staff ...
-
Service Manager
1 day ago
Allsearch Recruiting Des Moines, United StatesService Manager - Growing Mechanical Service Company - Base Salary to 120 k/year - Des Moines, IA Our client is a family-owned mechanical servicing company, who has been in business for 40 years They are continually growing year over year, and are l Service Manager, Mechanical, R ...
-
Service Manager
2 weeks ago
Rexco Equipment Inc Des Moines, United StatesDes Moines, IA, USA · Full Time · *Competitive Benefits: medical, dental, vision, LTD, Life, flex spending. For retirement planning: 401k and ESOP.* · As an employee-owned company (ESOP), we have a group of people that truly want our business to succeed. As our business grows, ...
-
Service Manager
6 days ago
Buffalo Wild Wings Des Moines, United States**Service Manager** · 3311 Se 14th Street, Des Moines, Iowa 50320, United States Location Des Moines, Iowa, United States JOB DESCRIPTION · **GAME DAY** · Our Sports Bar Service Manager is on the front line, operating our sports bars on a day to day basis. As a Service Manager ...
-
Service Manager
3 weeks ago
Sanco Thermo King Des Moines, United StatesJob Description · Job Description · Responsibilities: · Customer Service · Revenue Attainment · Cost Control · Technician Productivity · Quality Assurance · Cycle Time · Ensure Service Advisors are keeping customers informed and are optimizing throughout · Manage shop workload, s ...
-
Food Service General Manager
3 weeks ago
Food & Vending Corp. Des Moines, United StatesManage the cafés daily meal service, events and operations related to finance and cateringOversee Catering with meetings, corporate events, and dining servicesProvide strategic leadership; hire, train, and develop staff, manage work schedules, create and retain a cohesive team of ...
-
Service Project Manager
5 days ago
Seneca Companies Des Moines, United StatesSummary: · Plan for and schedule service-type projects initiated by construction and/or customers including but not limited to Dispenser Upgrades, Site Startups, POS Installs, EMV, etc. Develop project specific checklists to ensure project consistency and completion. Support and ...
-
Manager, Technical Service
2 weeks ago
Crown Cork & Seal USA, Inc. Des Moines, IA, United StatesCROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers aroun ...
-
IT Service Delivery Manager
4 weeks ago
Pomeroy Technologies, LLC. Des Moines, United StatesJob Description · Job DescriptionThe onsite Service Delivery Manager is responsible for making sure that services are seamlessly delivered to our client. The individuals selected to fill this role oversee a variety of tasks, such as leading project teams, rectifying reliability i ...
-
Golf Services Manager
3 weeks ago
Topgolf Payroll Services Des Moines, United StatesManage and develop Hospitality Managers and Golf Services staff, including training and scheduling. · Oversee reservations and guest inquiries. · Ensure the cleanliness, maintenance, and organization of the venue. · Maintain retail inventory and drive promotions. · Monitor and ma ...
-
ESOP - Sr. Client Service Manager
1 week ago
Principal Financial Group, Inc. Des Moines, United States Full timeWhat You'll Do · As an ESOP Sr. Client Service Manager on our Employee Stock Ownership Plan (ESOP) Administration team, you'll establish and maintain effective relationships with ESOP clients to ensure growth, profitability, and retention in retirement services by providing high ...
-
Service Manager
1 day ago
Goodyear Tire & Rubber Company Urbandale, United StatesIMMEDIATELY HIRING - APPLY TODAY Starting pay for the market: $ $38.00/hr Primary Work Location: 11957 Douglas Ave Urbandale, IA 50323 Shift Information: We offer two shifts running from 9 am-6 pm and 9 pm-4 am About the Role: What will Service Manager, Manager, Retail, Automotiv ...
-
Sales and Service Manager
1 week ago
Bank of Montreal Ankeny, United StatesApplication Deadline:06/02/2024 Address:411 N. Ankeny Blvd. Job Family Group:Retail Banking Sales & Service. Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers Service Manager, Sales, Manage ...
-
Sales and Service Manager
6 days ago
BMO Financial Group Ankeny, United StatesGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet the ...
-
service manager
1 week ago
Compass Group West Des Moines, United StatesSERVICE MANAGERClick Here to Apply OnlineJob Description Canteen We are hiring immediately for a SERVICE MANAGER position.Location: Canteen Des Moines, 519 South 18th St, West Des Moines, IA Note: online applications accepted only.Schedule: Full Time; Monday through Friday, day s ...
-
Senior Technical Services Manager
3 weeks ago
Kemin Industries, Inc. Des Moines, United StatesKemin Animal Nutrition & Health is seeking a Senior Technical Services Manager to join their Broiler team In this role, this person will be responsible for providing technical support for the full commercialization of new technologies and products. Technical, Manager, Broiler, Te ...
-
Senior Technical Services Manager
3 weeks ago
Kemin Industries, Inc. Des Moines, United StatesOverview · Kemin Animal Nutrition & Health is seeking a Senior Technical Services Manager to join their Broiler team · In this role, this person will be responsible for providing technical support for the full commercialization of new technologies and products. Analysis required ...
-
Service Manager
3 weeks ago
DH Pace Company, Inc. Grimes, United StatesOverhead Door Company of Des Moines , a DH Pace Company, Inc., aspires to hire a Service Manager who will manage equipment, service, and installation technicians. This position will be very hands-on directly leading our commercial door service and in Service Manager, Manager, Mec ...
-
Refugee Services Program Manager
3 weeks ago
Catholic Charities Des Moines, United StatesJob Description · Job DescriptionDescription:Looking to make a meaningful impact in people's lives? Join the Catholic Charities team For a century, we've been privileged to offer help and hope to those facing challenges. At Catholic Charities, our mission is to empower individual ...
Restaurant Service Manager - Altoona, United States - Perkins Restaurant & Bakery - CyHawk Hospitality Inc.
Description
Job Description
Job DescriptionCyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery, is now hiring a front-of-the-house Service Manager for our Altoona location. Weekends are required with a 50-hour typical workweek.Base salary is $55,000 - $60,000 depending on experience, plus bonus.
Benefits include 2 weeks of vacation, health, dental, life/disability insurance, and more. Plus, we're closed on Christmas day.
CyHawk is a growing family-owned company that opened our first Perkins in 2007 and now owns 19th restaurants.
SUMMARY OF POSITION
Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
REPORTING RELATIONSHIPS
This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
