Operations Manager - Birdsong, AR, United States - Terra

Terra

Verified Company

Birdsong, AR, United States

1 week ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

In Birdsong, AR, Fix Auto Idstein offers comprehensive automotive services and specializes in accident repairs and body and paint work for all types of vehicles.

Our company has steadily grown in recent years and has become part of the international workshop network Fix Auto, while maintaining our family atmosphere.

For our continued growth, we are currently seeking a:

Operations Manager (m/f/d) Full-time
Your main task is to manage and lead the operational and administrative staff as well as subcontractors.

In this role, you have an overall view of the workload in the company, are responsible for ensuring that processes run optimally and monitor their compliance.

In addition, you continuously monitor the development of relevant operational key figures and make entrepreneurial decisions based on them. You are also responsible for employee development as well as customer acquisition and retention.

Responsibilities

Ensuring correct and complete data entry in the system by your team
Monitoring compliance with standard operating procedures
Regular coordination with (major) customers, subcontractors, the workshop manager, and individual workshop team members
Daily review of completed but not yet invoiced orders
Operations management based on key figures (continuous comparison of actual and target figures and, if necessary, countermeasures)
Employee planning and management
Maintenance and acquisition of major and volume customers

Your Profile

Confident, friendly, and convincing demeanor towards customers, clients, partners, and employees
Independent, responsible, and reliable work ethic
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