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    Team Lead - Greenville, United States - Newrez

    Newrez
    Newrez Greenville, United States

    1 week ago

    Default job background
    Full time
    Description

    Primary Function

    The Team Lead - Foreclosure is responsible for achieving pre-set Foreclosure goals, timelines, and objectives. The Team Lead - Foreclosure mentors Foreclosure Specialists and supports the Foreclosure Manager. Follows all rules and laws while maintaining a high level of quality and compliance as related to foreclosures.

    Direct Reports

  • N/A

    • Principal Duties

  • Complete foreclosure sales within established Investor timeline schedules. Timely addresses low value properties and monitor proper foreclosure delays.
  • Mentor Foreclosure Specialists, while assisting Manager with tasks such as scheduling, meetings, training, and creating a positive work environment.
  • Assist Foreclosure Specialists dealing with escalated accounts and ensure necessary steps are taken to resolve them within established deadlines.
  • Be available to Foreclosure Specialists when they need assistance.
  • Meet department standards as they relate to daily productivity metrics.
  • Perform side by sides for new hires and existing employees.
  • Assist Foreclosure Manager with review and compilation of investor, insurer, and client reporting requests as needed.
  • Point of contact for new hires and existing employees
  • Performs additional projects and duties as assigned by Management.

    • Education and Experience Requirements

  • High school diploma or equivalent, required.
  • College degree preferred.
  • 6+ years' experience working with foreclosures in a servicing/collection's environment.
  • 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required.
  • Prior leadership experience preferred.

    • Knowledge, Skill, and Ability Requirements

  • Thorough knowledge of computer operations, as well as state and federal legal requirements with collections procedures, bankruptcies, foreclosure, and keeping abreast of current requirements and changing legislation.
  • Strong oral and written communication skills and good telephone etiquette
  • Strong numeric aptitude, problem solving and analytical skills.
  • Strong ability to lead.
  • Detailed oriented and organized.
  • Able to meet goals and deadlines in a fast-paced environment.
  • Ability to meet department attendance standards.
  • Proficient in use of Microsoft Office (Outlook, Excel, Word)
  • LoanSphere/BKFS experience required.
    • Company Perks

    • 15 Paid Time Off (PTO) days and 18 after 1st anniversary

    • 9 Paid Holidays

    • Employee Engagement Activities
    Company Benefits :

    • Medical (including Health Savings Account & Flexible Savings Account)

    • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match – Employee Assistance Plan
    • Performance-based Incentives

    • Pet Insurance
    • Advancement Opportunities Newrez NOW:
    • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

    • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

    • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
    • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
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