Pharmacy Technician - Bolingbrook, United States - Jewel Osco

Jewel Osco

Verified Company

Bolingbrook, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Pharmacy Technician
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Position would start as PART TIME and be promoted to FULL TIME with a satisfactory or greater performance review at the end of the probationary period:

Preference given to nationally certificated pharmacy technicians (CPhT) and/or those with prior retail pharmacy experience:

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Opportunities for growth include becoming a certified immunizer and a certified pharmacy technician (CPhT) through paid, company-sponsored training.

Purpose:
Provide prompt, efficient and friendly customer service.

Assist the pharmacist in maintaining the clean and orderly appearance of the pharmacy area, prioritizing work, and processing prescription orders in compliance with Federal and State laws and company policies and procedures.

Accountable and Reports to:
Pharmacist, Store Director, Asst. Store Director, Pharmacy District Manager

PRIMARY JOB FUNCTIONS:

Provides prompt, efficient and friendly customer service by exhibiting care, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate's designated department or elsewhere in the store.
Genuinely thanks each customer and invites them back.
Assists customers by: (examples include) escorting them to the products they're looking for (when possible), securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Maintains a professional and friendly manner with all patients when responding to their requests or when necessary referring them to the Pharmacists in accordance with GOT guidelines.
Answers the phone promptly and courteously; refers phone requests from physicians, patients, and others which require a pharmacist's knowledge, to the pharmacists.
Accepts the written prescription or refill information from patients confirms completeness of patient record and requests missing information as appropriate, and retrieves the patient's pharmacy record(s) for verification by the pharmacists.
Applies basic prescription reading skills to the written prescription upon data entry.

Basic prescription reading skills include:
dosage form differentiation, directions, pharmacy calculations and product recognition.

Accesses the pharmacy computer to obtain complete patient record (on both cash and third party prescriptions) and verifies third party parameters.
Inputs, accesses, processes, and retrieves data from the pharmacy computer, including speed codes and drug interaction data, as state laws permit.
Directs professional inquiries to the pharmacist.
Where allowed by law, informs the patient of the availability of generic alternative products.
Maintains proper organization of product in each bay and at each counter in regards to established company procedures.
Maintains the clean appearance of the pharmacy area.
Replenishes pharmacy supply of vials, bottles, bags, and other supplies.
Fills pharmacy product orders, to specific bay locations where state law allows.
Operates patient sales register by processing individual patient purchases over the scanner or utilizing a scan gun; accurately reads and records prices for items which will not scan.
Totals patient orders; collects cash, checks, and credit cards, gift certificates and coupons from patients; and enters amount and type of payment in accordance with established company policies and procedures.
Accurately counts out appropriate change to the patient.
Bags all products; affixes the receipt to the bag and places company stickers on items that are not in bags.
Follows legal requirements with respect to prescription filling, insurance and third party procedures and HIPAA.
If a drivethru pharmacy, able to operate microphone and drivethru box.
Maintains strict adherence to company guidelines related to personal hygiene and Department Appearance Standards.
Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.
Reports to work when scheduled and on time.
Protects associates and customers by removing potential hazards from the sales floor when possible, or notifies appropriate personnel in a timely manner.

SECONDARY JOB FUNCTIONS:
(These are considered occasional in nature)

Returns discarded nonpharmacy merchandise to its proper locations.
In areas outside of the pharmacy, keeps the merchandise clean, stocked and properly displayed.
Performs other duties as assigned by Pharmacist, technician specialist, store management or PDM.

SKILLS AND ABILITIES REQUIRED TO PERFORM JOB: