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Senior Technology Specialist - Irving, United States - Microsoft Corporation
Description
In the Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners.
Dedicated to one of the fastest growing customer segments, the SMC and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in.
As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling.
You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
We are seeking a highly skilled and motivated Senior Technology Specialist - Data & AI to join our team.As a Senior Technology Specialist, you will be responsible for engaging with customers, understanding their business requirements, and effectively demonstrating and positioning the value of Azure Data and AI solutions.
You will play a crucial role in accelerating customers adoption of Azure through demonstrating technical value and influencing business decision makers.
To become a trusted advisor to our customers a Senior Technology Specialist will need to have a passion to stay up to date with the latest trends and advancements in Azure to effectively communicate benefits to our customers.
Additionally, a Senior Technology Specialist will need to collaborate with product teams to provide feedback and insights on customer requirements, product enhancements, and competitive landscape.
The successful candidate will demonstrate and articulate the value proposition of Azure Data and AI services to customers, including but not limited to:Azure SQL
Azure Data Factory
Azure Databricks
Azure Cosmos DB
Azure Machine Learning
Azure Cognitive Services
Power BI
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Scale Customer Engagements
Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering.
Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.
Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation.
Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies.
Provides strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource (e.g., OneList) items across communities so they can be added and prioritized.
Works with account teams to tailor Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
Solution Design and Proof
Identifies and applies existing demonstration assets.
Demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements.
Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.
Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
Technical Leadership
Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
Monitors and responds to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area.
Shares best practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.
QualificationsRequired/Minimum Qualifications
Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience
OR equivalent experience.
Additional or Preferred Qualifications
7+ years technical pre-sales or technical consulting, or related experience.
4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $ $102.50 per hour.
Certain roles may be eligible for benefits and other compensation.Find additional benefits and pay information here:
Microsoft will accept applications for the role until May 7, 2024.
Microsoft is an equal opportunity employer.
Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ) .
