Account Manager - Worcester, United States - Holistic Industries

Description

The Account Manager, serving the Western Massachusetts region, will focus on meeting customer requirements, addressing inquiries promptly, and striving to ensure a favorable customer experience.

Their primary responsibility is to expand our cannabis business by cultivating and maintaining enduring client partnerships.
Adhere to company and state regulations.
Thoroughly understand our company and products
Co-Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients and distributor
Act as the point of contact and handle customers' individual needs
Generate new business using existing and potential customer networks, consistently meeting sales goals
Resolve conflicts and provide solutions to customers in a timely manner
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth
Maintain a high level of product and industry knowledge, including regulatory knowledge
Raise awareness of Holistic's brands in the marketplace through marketing tools, promotional events, and industry events and dispensary staff trainings
Seek unique and creative ways to promote Holistic's brands within scope of authority
Represent Holistic at industry events throughout the state
Track and report customers' preferences. Provide feedback and reports to Marketing and Sales departments regarding customer requests and event outcomes
Foster a workplace that upholds Holistic Industries' aim to be the Best Place to Work, Shop, and Invest in Cannabis
Other duties as assigned or any reasonable request from any member of management

Physical Requirements of the Job:
Long periods of sitting. Long periods of screen use. Moderate to loud exposure to noise level and artificial light.

Must be able to lift, carry and balance up to 30 pounds, may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching.

Extensive travel required.

About You:

General:

Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations.

Education/Experience:
Bachelor's degree with a focus in business or marketing preferred
Proven work experience as a Sales Account Manager or Sales Account Executive
Hands on experience in sales and an ability to deliver excellent customer experience
Cannabis experience preferred

Technological Skills:
Proficient in Microsoft Office, specifically PowerPoint
Proficient in CRM software

Required Knowledge and Skills:
Must be passionate about the cannabis industry
Self-driven and organized
Ability to prioritize tasks and meet deadlines with a shifting workload in a fast-paced environment
Knowledge of medical marijuana laws, MED regulations, and DPHE requirements; Previous marijuana industry experience preferred with priority given to candidates with experience in licensed facilities
Ability to adapt to changing priorities
Ability to communicate clearly and accurately
Ability to initiate and follow through on work independently
Ability to work collaboratively in a team environment
Professional demeanor, strong work ethic
Eager to learn and enthusiastic
Understanding of sales performance metrics
Excellent communication and negotiation skills
An ability to deliver projects and answer inquiries on time
Business acumen with a problem-solving attitude
For some positions with our company regulations require that team members be 21 years of age or older.
Are you willing to consent to a background check?

Holistic Industries requires all candidates to satisfactorily complete and pass a background check before employment.

Holistic Industries will consider your job duties, and state regulations, among other factors, in determining what constitutes satisfactory completion of the background check.

All information obtained as part of the background check will be held confidential, except that it will be submitted to the State in which you are applying to confirm you are eligible to work at Holistic Industries in accordance with their regulations.

• By submitting this application, you understand and acknowledge that Holistic is engaged in the business of selling and distributing cannabis and cannabis products.

Are you legally authorized to work in the United States?

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• Please review and acknowledge Holistic Industries Privacy Notice.

Holistic Industries Inc.
Applicant Privacy Notice
Thank you for your interest in Holistic Industries Inc. ("Holistic Industries", "us", "we"). This Applicant Privacy Notice ("Privacy Notice") applies to personal information collected from applicants for positions with Holistic Industries.

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Through your application process with Holistic Industries, we collect personal information from you in a variety of ways.

Personal information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.

Specifically, we collect your personal information in the following circumstances:

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We use this personal information to assess your application and suitability for the position for which you have applied or other open positions, communicate with you, and to comply with the law.

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After reviewing your application, Holistic Industries may extend a conditional offer of employment. Subject to legal requirements, Holistic Industries may use a third-party vendor to conduct drug-screening.

In doing so, Holistic Industries will receive your personal identifiers (name) and your medical information (drug-test results) from our vendor.

We use this personal information to assess your application and suitability for the position for which you have applied and to comply with legal requirements.

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If you pass the background check and/or drug screening, we will collect additional personal information so that Holistic Industries can verify your employment eligibility.

To do so, we will have you complete a Form I-9.

When you complete the Form I-9, we will collect your personal identifiers (date of birth, Social Security number, driver's license, and passport).

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General Sharing
Holistic Industries shares your personal information with service providers, and certain other third parties as described below:
To Validate Your Applicant Information.

Subject to local legal requirements, we may use external services to collect, process, and/or validate your personal information. You will also be asked to provide Equal Employment Opportunity/Affirmative Action information. This is not mandatory - if you do not provide it, it will not affect your application. Any personal information you provide will be used to for government reporting purpose.
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During a Corporate Reorganization.

In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may share your Personal Information.

Sharing During the Preceding Twelve (12) Months

In the preceding twelve (12) months, Holistic Industries has disclosed your personal identifiers and your professional or employment related information to our service providers that help us perform application related services and functions.

These service providers include our application host, background-screening provider, and our drug-screening provider.
Holistic Industries does not sell your personal information.

CONTACT US
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Last modified on August 31, 2023
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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Holistic Industries's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

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