Medical Billing Administrative Assistant - Los Angeles, United States - Skilled Wound Care
Description
Description:
The Medical Billing Administrative Assistant will be responsible for clerical duties.
This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.
Responsibilities:
- First point of contact interacting with patients and Insurance Health Plans over the phone
- Handles a high volume of incoming calls.
- Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
- Responds to questions and concerns and directs them to appropriate location or department.
- Provides ongoing communication with clinical staff regarding realtime patient status.
- Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
- Order Medical/DME Supplies to be delivered to patients' home upon MD Orders
- Multitasks between several different technology systems to complete functions.
- Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
- Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients.
- Handling mail and other correspondence
Requirements:
- High School Diploma or GED
- At least one year of medical scheduling, front desk or billing experience
- Working knowledge and experience with medical terminology
- Attention to detail
- Excellent customer service skills exhibiting good oral and written communication skills
- Ability to multitask and navigate between multiple computer systems simultaneously
- Ability to handle a large volume of incoming calls
- Highly selfmotivated and directed with the ability to solve problems
- 12 Years of experience
- Office is located in Playa Vista, CA
Pay:
- $18 - $19 Depending on experience
Benefits:
- Health, Dental, Vision Insurance
- Generous 401 K plan
- Paid time off
- Life Insurance
Great Place to Work Certified
Skilled Wound Care is proud to be Certified by
Great Place to Work for the
3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year,
95% of employees said it's a great place to work -
39% higher than the average U.S. company.
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