Medical Billing Administrative Assistant - Los Angeles, United States - Skilled Wound Care

Mark Lane

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Mark Lane

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Description

Description:

The Medical Billing Administrative Assistant will be responsible for clerical duties.

This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.


Responsibilities:


  • First point of contact interacting with patients and Insurance Health Plans over the phone
  • Handles a high volume of incoming calls.
  • Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
  • Responds to questions and concerns and directs them to appropriate location or department.
  • Provides ongoing communication with clinical staff regarding realtime patient status.
  • Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
  • Order Medical/DME Supplies to be delivered to patients' home upon MD Orders
  • Multitasks between several different technology systems to complete functions.
  • Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
  • Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients.
  • Handling mail and other correspondence

Requirements:


  • High School Diploma or GED
  • At least one year of medical scheduling, front desk or billing experience
  • Working knowledge and experience with medical terminology
  • Attention to detail
  • Excellent customer service skills exhibiting good oral and written communication skills
  • Ability to multitask and navigate between multiple computer systems simultaneously
  • Ability to handle a large volume of incoming calls
  • Highly selfmotivated and directed with the ability to solve problems
  • 12 Years of experience
  • Office is located in Playa Vista, CA

Pay:

- $18 - $19 Depending on experience


Benefits:


  • Health, Dental, Vision Insurance
  • Generous 401 K plan
  • Paid time off
  • Life Insurance

Great Place to Work Certified

Skilled Wound Care is proud to be Certified by
Great Place to Work for the
3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year,
95% of employees said it's a great place to work -
39% higher than the average U.S. company.

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