Specialty Seller BPO, Contact Center(Remote) US - New York

The Contact Center Coordinator is responsible for overseeing agents and ensuring they follow procedures. They provide coaching and support to agents, handle supervisory level calls, and analyze data to identify problem areas. · Master managing queues and support employees with ca ...

We have a flexible work schedule where employees can work from home one day a week. · ...

· Come work with us: · Metropolitan Commercial Bank (the "Bank") is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public mid ...

· Come work with us: · Metropolitan Commercial Bank (the "Bank") is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public mid ...

Date Posted: · Country: · United States of AmericaLocation: · Orange City Office · WHY JOIN FCS · At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communiti ...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us a ...

Join Navan's innovative Business Technology team as the Principal Genesys Cloud Architect and own the detailed design and architecture of our global customer experience ecosystem. As the technical authority on our Genesys Cloud CX deployment, you won't just maintain a system; you ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Contact Center Solutions Engineer - REMOTE. In this role, you will serve as a trusted technical advisor to enterprise clients, guiding them through AI-driven transformations ...

A contact center product manager who can translate business needs into precise call flows and requirement artifacts. · Translate business requirements into detailed call flows ensuring an excellent customer experience. · ...

We are seeking an experienced Sales Specialist with deep expertise in contact center technologies and CX suites, preferably Zendesk, Amazon Connect, and AWS. This sales specialist role will play a key part in driving awareness and sales of Zendesk's CcaaS platform, · Collaborate ...

+ Design target operating models for contact centers and service functions. · + Lead diagnostic assessments to identify performance gaps and transformation opportunities across the service value chain. · + Develop enterprise-wide routing and interaction strategies that leverage i ...

Amalgamated Bank is seeking a Sr. Contact Center Representative This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience.  You will partner with the Bank's Relationship Managers, Operations, Electr ...

About the CompanyAt Capgemini Invent we believe difference drives change As inventive transformation consultants we blend our strategic creative and scientific capabilities collaborating closely with clients to deliver cutting-edge solutions Join us to drive transformation tailor ...

+Job summary · We're on a mission to improve brain health at the population level by providing greater access to specialty brain health and dementia care services for all. · +ResponsibilitiesReach out to patients who have expressed an interest in care to explain Isaac Health's se ...

+Job summary · We're looking for mission-driven leaders who share these values and need your help as we transform access to high-quality brain health care in the United States and beyond. · +ResponsibilitiesReach out to patients who have expressed an interest in care to explain I ...

Description · General Summary · Performs a variety of support functions including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews, scheduling, registration and insurance record management. · Shift · Full Time · Varied Shi ...

We are changing lives every day and are the leading team worldwide in the field of reproductive medicine, with leading clinical outcomes. Are you entrepreneurial minded? Do you enjoy building a thriving team culture that delivers best-in-class patient experience? · ...

The Contact Center Project Analyst shall manage all aspects of Contractor's staff and project schedule and budget.The position requires strong analytical skills to analyze data to investigate potential issues and tracking resolution. · ...

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. · ...

Overview · This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. Pr ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Contact Center Solutions Engineer - REMOTE. In this role, you will serve as a trusted technical advisor to enterprise clients, guiding them through AI-driven transformations ...