Oil Change Specialist with Emissions Inspector - Houston, United States - Car Spa, Inc.
Description
Customer Service is Job #1:
- Ensure customer satisfaction and maintain a working environment focused on customer satisfaction.
- Identify and promptly resolve customer concerns and complaints.
Essential Duties and Responsibilities:
- Perform upper and lower standardized work for all services offered in the Oil Center.
- Maintain facility (i.e., empty trash, restock inventory, clean floors, etc.).
- Follow safety rules and procedures in accordance with OSHA and Car Spa policies and procedures.
- Perform opening and closing checks in accordance with Car Spa policy.
- Assist in training newly hired Oil Specialists.
- Ensure customer satisfaction.
- Answer questions that customers may have about the services offered by Car Spa.
- During slow periods in the oil center, may be required to assist in the car wash.
Working Conditions:
- All work is done in service bay environment in all types of weather.
- Safety is a prime concern due to the constant traffic movement and potentially hazardous environment. You must be alert, move safely around moving vehicles, and use caution when performing Oil center services.
- You are required to enter and/or reach all areas of any type vehicle. You must constantly bend, reach, stoop and stretch.
- Must follow company policy for wearing protective gear (i.e., safety goggles, bump cap, burn gloves, ear protection, etc.)
Qualifications:
_ Required_:
- Valid drivers license for the state of residence.
- Pre-Employment and Annual MVR meet Car Spa published standards for drivers
Preferred_**:
- Quick Oil experience
- Customer service experience
- State inspection license, preferred, except in Florida and Virginia locations
Next Possible Position(s):
- Senior Oil Technician
Work Context:
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Exposed to Contaminants
- In an Enclosed Vehicle or Equipment
- Sounds, Noise Levels Are Distracting or Uncomfortable
- Spend Time Standing continually or almost continually
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, or Hearing Protection
- Exposed to Hazardous Equipment
- Indoors, Not Environmentally Controlled
- Spend Time Kneeling, Crouching, Stooping, or Crawling Less than half the time.
Working Conditions:
- All work is done in service bay environment in all types of weather.
- Safety is a prime concern due to the constant traffic movement and potentially hazardous environment. You must be alert, move safely around moving vehicles, and use caution when performing emission and lube center services.
- You are required to enter and/or reach all areas of any type of vehicle. You must constantly bend, reach, stoop and stretch.
- Must follow company policy for wearing protective gear (i.e., safety goggles, bump cap, burn gloves, ear protection, etc.)
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