Academic Success Coordinator, Undergraduate Services - Glendale, United States - Arizona State University

Arizona State University

Verified Company

Glendale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

ASU's Mary Lou Fulton Teachers College (MLFTC) is seeking an innovative, forward thinking, and student-centered individual for the role of Academic Success Coordinator.

The Office of Academic and Career Success, Undergraduate Services is responsible for providing exemplary academic advising and support to students in our undergraduate non-certification education programs, primarily to online students.

Our unique team-based advising model focuses on personalized engagement to deliver exceptional service and support for every learner we serve.

The team-based advising model also contributes to creating a dynamic and positive environment for team members, where collaboration and support are hallmarks of the staff experience.

The Academic Success Coordinator will serve as a key contributor to increasing student retention and graduation, and supports students in making timely progress toward a degree through a range of academic counseling and support strategies.

This position is primarily located at West Valley, however, travel to the other ASU campuses is required on occasion.

Job Family

Advising & Admissions

Department Name

Academic & Career Success W

Full-Time/Part-Time

Full-Time

VP Code

PROVOST/WEST CAMPUS

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range
- $46,360 - $58,000 per year; DOE

Close Date

26April2024

Category

Essential Duties

Manges workflow for an advising team, including the equitable distribution of tasks amongst advisors and collaboration with support roles
Assists with the development and deployment of specific advising practice such as new student readiness, connection with career/job placement in support of degree and/or certification attainment, or other specialized advising functions
Assists advisors with complex or nuanced situations, shares best practices, and proposes solutions
Working under limited or mínimal supervision, coordinates with other members of the assigned advising team to handle problems, provide guidance and advice to students
Identifies opportunities to improve advising practices and collaborates with members of the assigned advising team to develop and implement new resources, tools, or other solutions
Mentors members of the advising team in matters related to MLFTC context and culture. Assists with the training and onboarding of new staff
Partners with university and MLFTC departments, faculty, and staff
Provides 1:1 as well as group academic advising, retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program while working in a team based advising model
Provides guidance to students on course selection, registration, and satisfactory academic progress using DARS, PeopleSoft, and Salesforce.
Assists with academic program development and implementation
Monitors student academic progress through a variety of reporting tools; works closely and collaboratively with students, faculty, and staff to ensure academic success
Assists with course scheduling
Responds to student questions and concerns in a timely manner; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion
Functions as a member of an academic advising team that serves as a liaison to connect students with academic personal resources such as tutoring, financial aid, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services
Works collaboratively and collegially with assigned advising team and with other academic units and services throughout the university to facilitate comprehensive student support
Maintains student files and records on computerbased databases.
Utilizes a variety of university data and programmatic direction to identify trends and promote student academic success
Collaborates with MLFTC internal and external partners to promote education programs
Interprets and explains college and university policies and procedures related to admission, advising, student success, and degree completion.
Presents and engages with students and families at various events, including New Student Orientation

Minimum Qualifications

Master's degree in a related field and two (2) years or more of the following: advising or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in Academic Success Advising Coordinator retention, graduation, and academic planning; Or, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications