Sleep Supply Trainer - Mechanicsville, United States - Apria Healthcare LLC

Apria Healthcare LLC

Verified Company

Mechanicsville, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Owens & Minor, we are a critical part of the healthcare process.

As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care.

Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

Medical, dental, and vision insurance, available on first working day
401(k), eligibility after 30 days of employment
Employee stock purchase plan
Tuition reimbursement
Development opportunities to grow your career with a global company

JOB SUMMARY

This position is responsible for developing and enhancing the selling, cross-selling, and qualification skills of sleep supply and fulfillment teammates in order to drive sales effectiveness.

Assesses the skills and knowledge of new and incumbent teammates and provides additional coaching and training to address gaps. Responsible for the delivery of teammate training and development programs. Will provide input on new hire training curriculum. Viewed as a leader and trusted advisor within the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Delivers training to ensure the sales force has the skills and knowledge necessary to succeed. Training in delivered in small groups, large groups, or oneonone, in either a virtual (web/phone) or inperson setting.
Develops training in partnership with Corporate Training, as needed, to support business priorities, initiatives, and performance targets.
Trains tenured teammates on how to sell Apria products and services, as well as how to use sales tools and resources.
Conducts needs assessments and evaluations to identify learning opportunities.
Provides feedback and recommends future training programs to Corporate Training.
Provides coaching and/or models desired behaviors to enhance teammates understanding of concepts and techniques.
Provides regular feedback to leadership on strategies to reinforce their teammates skills and knowledge.
Trains with a reassuring coaching style while demonstrating the ability to work with all types of learning styles, speeds, and personalities in learners.
Other duties as assigned

SUPERVISORY RESPONSIBILITIES

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

Bachelor degree or equivalent experience
35 years call center/sales training experience
Experience within a call center environment
Experience working and training in a virtual environment
Experience with online instructional strategies

Certificates, Licenses, Registrations or Professional Designations
-
N/A

SKILLS, KNOWLEDGE AND ABILITIES

Strong collaboration and communication skills
Strong creative, analysis and planning skills
Strong customer service and sales orientation and personally models the way
Selfstarter who deals well with ambiguity
Business Acumen
Personal Effectiveness/Credibility

Computer Skills

Intermediate skills in MS Excel, MS Office and MS Project required.

Language Skills

English (reading, writing, verbal)

Mathematical Skills

College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

PREFERRED QUALIFICATIONS (only include Preferred Qualifications if needed)

Education and/or Experience

Directtoconsumer marketing or selling experience a plus, but not required
Healthcare product experience a plus, but not required

PHYSICAL DEMANDS

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus.

It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder.

Employees in this position must be physically able to efficiently perform the essential functions of the position.

Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.

WORK ENVIRONMENT
Work is performed in an office setting with exposure to moderate noise.

TRAVEL
Occasional travel as required.

OTHER INFORMATION

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive