Customer Success Representative, Np - Chicago, United States - Tempus

Tempus

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Passionate about precision medicine and advancing the healthcare industry in the mental health space?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way.

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Responsibilities:

Successfully manage high volume of clientfacing interactions and establish strong rapport with partners
Use problem solving skills to create and offer solutions to customers of varied complexity
Document all communication and maintain appropriate records and maintain a database of client information
Lead/assist in clinical data delivery for Tempussequenced patients
Work in a team towards group goals regarding client growth and operational efficiency
Work from 9am5pm CT Monday through Friday

Required Knowledge and Skills:

4 year college degree, preferably in Biological Sciences or a similar discipline
Exceptional written and oral communication skills, with high level of professionalism and enthusiasm
Ability to understand and communicate scientific and/or technical information
Ability to work well under pressure and maintain a professional and positive demeanor
Adaptable to changing procedures, policies and work environment
Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
Proven initiative and ability to work as part of a highlevel team while working independently on missioncritical tasks
Speedy & adaptable learner with general office equipment and software knowledge and computer proficiency
Bilingual a huge plus

#LI-SW1:

We are an equal opportunity employer.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.