Manager - Digital Product Management - Phoenix, United States - Amex

Amex
Amex
Verified Company
Phoenix, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Create digital experiences that enhance our customers' lives at every touchpoint.


The core of our company is not just the products we offer, but the personal connections our customers have with our brand.

You can create digital experiences
- from payments to rewards to servicing
- that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.


American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment.

The Digital Experience & Products team is a fast-paced, entrepreneurial team leading digital innovation at American Express. We are responsible for deepening Client and Card Member engagement through our digital B2B products.

The team's mission is to dramatically increase adoption and frequency of usage through a combination of in-depth insights, superior user experience and compelling features and functionality.


Responsibilities:


  • Plan and create a product backlog, continuously prioritize user stories
  • Deliver highquality, functional capabilities with the help of a crossfunctional agile team
  • Efficiently lead projects independently including, but not limited to, building consensus while also identifying risks and removing roadblocks
  • Partner with teams across the global enterprise to improve American Express capabilities and accelerate delivery
  • Collaborate with external and internal partners to define functionality, document capabilities, business rules, use cases, and process flows
  • Own recurring status reporting activities for a leadership and senior leadership audience
  • Lead communication and collaboration with stakeholder groups
  • Work in an agile environment with the skills to break down sophisticated work requirements into right sized features consumable by an agile scrum team

Critical Factors to Success:


  • Passion for creating compelling highimpact strategy to maximize customer and business value
  • Highly organized familiarity with project management techniques, frameworks, and tools
  • Thrives in a fastpaced, agile, and resultsdriven organization
  • A "driver" personality constantly pushing toward clarity and delivery while balancing the need for excellent collaboration
  • Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment
  • Technical proficiency ability to communicate and collaborate effectively with technology and business teams
  • Agile Product Development proficiency ability to prioritize and translate clients' and business needs into features and user stories

Minimum Qualifications:


  • 4+ years of related experience in Product Development or Product Management
  • Experience working with corporate clients and Enterprise software solutions
  • Ability to positively challenge the status quo, identify improvements and clearly communicate vision and recommendations
  • Experience with software product development and Agile methodologies

Preferred Qualifications:


  • Bachelor's degree, or equivalent working experience
  • Knowledge of corporate products in European markets is a plus
  • Able to thrive in undefined, complex project spaces
  • Proven success in creating structure despite ambiguous environments
  • High attention to detail with an eye for accuracy and controls
  • Strong resultsorientation, resourcefulness, and flexibility to overcome significant obstacles to goal achievement in a fastpaced environment
  • Quick learner and great teammate

Salary Range:
$90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, w
More jobs from Amex
See all jobs of Amex