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    Bartender - Chicago, United States - Bottleneck Management

    Bottleneck Management
    Bottleneck Management Chicago, United States

    4 weeks ago

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    Description
    Position: Bartender

    Our Bartenders are a key part of our team, and critical to providing genuine hospitality. They are energetic, passionate about beer and cocktails, and are focused on providing our guests with a memorable experience. Our Bartender position is for a talented and energetic individual, excited to grow in the service industry and committed to providing quality service in a fun and casual bar environment.

    Who is Bottleneck Management?

    Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we've been about genuine people and genuine hospitality. We've grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.

    Core Values

    Understand the wants and needs of others

    Support others through words and actions

    Empower each team member to excel

    Enjoy each other, our guests, and our time at work

    We believe it's our people that make us strong, so we're committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it's in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.

    We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts.

    Primary Responsibilities and Duties

    Essential Functions:
    • Adhere to laws and company policy pertaining to the service of alcohol.
    • Communicate effectively with customers and help with their food and beverage selection.
    • Professional and enthusiastic attitude.
    • Execute orders.
    • Ensure cleanliness of bar area, set up, and stock bar for start of shift.
    • Gain proficiency in all specialty cocktails and be enthusiastic about our offerings.
    Qualifications and Skills:
    • Must be at least 21 years of age
    • At least 2 years bartending experience required.
    • High-volume corporate experience is a plus.
    • Keen awareness of guest environment and needs.
    • Expert liquor, beer, and wine knowledge.
    • Strong craft beer and cocktail knowledge
    • Ability to multi-task and work collaboratively in a fast-paced work environment.
    • Ability to communicate clearly and professionally with guests, fellow team members, and management to provide exceptional guest service.
    • Ability to work a varied schedule, including nights and weekends.
    • Good judgement skills and adaptive attitude
    • Must have all required food / alcohol certifications as designated by location.
    Must Be/Have:
    • Outstanding interpersonal skills.
    • Outgoing and full of energy.
    • Polite and patient.
    • Excellent communication skills
    • Satisfaction focused.
    Supervisory Responsibilities: Indirectly oversees barbacks (non-supervisory)

    Department: FOH Operations

    Work Environment/ Physical Demand:
    • Must be able to stand for full shift.
    • Must be able to lift at least 50 pounds.
    • Must have good hearing for accurate communication with guests.
    • Must be able to use hands and fingers to handle and feel objects and tool controls.
    • Must be able to work in areas of loud noise.
    • Required to frequently reach, bend, stoop, and carry.
    • Must be able to work in both warm and cool environments; indoors and outdoors
    • Must be able to tolerate potential exposure to allergens (peanut products, egg, dairy, gluten, soy, seafood, and shellfish)
    • Extended periods of standing and walking to different parts of the restaurant at different levels.
    • Fast paced hands on position.
    • Dining facilities are both outside and inside. Lighting is maintained at a low level.
    The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    An equal opportunity employer.
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