Training Specialist - Houston, United States - Belmont Village Senior Living
Description
Training Specialist - Houston, TX
Belmont Village owns and operates Upscale Senior Living Apartment Communities NATIONWIDE.
Experience in authoring training modules, facilitating training sessions, and administering a learning management system are the primary requirements for this position.
This position is not eligible for relocation assistance and will be based in Houston, Texas.
Essential Duties and Responsibilities:
- Lead, manage, and maintain the company's learning management system.
- Create and author training modules, especially using eLearning authoring tools.
- Evaluate and identify ways to enhance training effectiveness of current programs.
- Ensure training content and processes are current and relevant in the specified areas such as new employee orientation, onthejob training, health and safety practices, dementia, hospitality/service, monthly inservice topics, and leadership development.
- Ensure training content is current and uptodate with all state compliance regulations and company policies/procedures.
- Facilitate learning via classroom instruction and online/live/virtual; incorporates a variety of presentation methods to accommodate adult learning styles.
- Lead and assist with orientation training for new community openings.
- Lead and assist with the training component of various program rollouts.
- Audit employee training records to ensure compliance.
- Prepare various reports for management.
- Work within established budget and travel guidelines.
- Perform other duties as assigned.
Minimum Qualifications:
- Experience in an environment focused on customer service.
- Exceptional facilitation, presentation, listening, planning, and organizational skills.
- Experience working with a learning management system.
- Ability to manage changing priorities, meet deadlines, and adapt to a changing environment.
- Demonstrated time management skills, composure, approachability, and interpersonal skills.
- Ability to connect with a diverse group of staff, considering skill level and education level.
- Advanced computer skills in Word, Excel, and PowerPoint.
- Ability to travel at least 50% of the time.
Education and Experience:
- Associate's degree or equivalent in applicable area of concentration (human resources, adult learning, instructional design, or similar).
- Minimum of one (1) year experience with organizing, coordinating, and leading training sessions.
- Minimum of one (1) year experience with authoring training modules.
Preferences:
- Experience with Relias LMS
- Experience with Articulate software
- Experience in the senior living industry
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