Administrative Assistant Intake - Pomona, United States - Volunteers of America Los Angeles

Volunteers of America Los Angeles

Verified Company

Pomona, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Us:

VOALA

_Helping Our Most Vulnerable Change Their Life Stories_

POMONA PATHWAYS TO HOME

JOB SUMMARY AND PURPOSE

The Admin Asst / Intake Worker (Admin Asst I) provides general office support, Intake support, and acts as the office receptionist and telephone screener.

Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.

DUTIES AND RESPONSIBILITIES

General office duties

Filing and assisting other office staff when required.
Prepares client and worker folders, record files, and general filing of records and documents.
Coordinates staff training and administrative events.
Participate and assist in organizational functions and events.
Database entry as directed.
Orders office supplies, type, create, and mail correspondence.

Receptionist duties

Maintains informational and/or operational documents.
Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.

Intake Duties

Conducts screening and intake for clients, following program procedures
Keeps records of incoming clients in logs and HMIS system
Assists clients with obtaining case management, referring community resources, identifying benefits as well as other shelter services
Prepare and/or process documents, review for accuracy and completeness, update and evaluate information
Prepares and generates daily reports; analyses data and prepares special reports as needed
Perform other duties as assigned

Qualifications:

REQUIREMENTS:

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

High School Diploma or GED

EXPERIENCE:

2 years of office and/or clerical experience; coursework or a formal degree or certification in Business Administration or related discipline can be combined with relevant experience to meet the time requirement.

PREFERRED QUALIFICATIONS:

Working towards a Bachelor's Degree in Business Administration, Management, or related field.
Access or Service Point software.
Bilingual in English and Spanish (written and verbal).
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 19 information to confirm that you are authorized to work in the U.S._
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment_