- Communicates in a therapeutic, respectful way with patients at the patients' level of understanding.
- Investigates and follows up on complaints or concerns from patients' family members.
- Assigns inpatient rooms based on requirements of programming tracks on inpatient unit(s).
- Reassigns nursing staff as necessary to provide optimum coverage and regulatory/compliance requirements.
- Manages milieu and operational concerns on unit(s).
- Assists and provides direction to nursing staff in resolving problems.
- Apprises nurse leader of concerns that require her/his attention.
- In the absence of or as delegated by the nurse leader, assesses and coordinates the resolution of clinical crises.
- Provides significant input into the procedures and protocols for the unit
- Provides support to nurse leader by interviewing and screening candidates for existing nursing vacancies.
- Orients new nursing staff to the unit.
- Maintains appropriate documentation regarding new employee and ongoing education and training, competency assessment and performance appraisal, working with Human Resources as needed.
- Identifies nursing staff education needs and recommends methods of staff development to nurse leader.
- Provides input into the performance appraisals of RNs, mental health workers and unit support staff
- Utilizes clinical expertise in the provision of direct patient care as needed, consultative activities, staff development, and treatment planning.
- Provides quality nursing care services that are based on an understanding of the needs of the assigned patient population
- Assists nurse leader in evaluating and monitoring nursing documentation and initiates corrective action to ensure compliance with internal and external standards
- Helps create a culture of performance improvement that contributes to providing quality, cost effective services.
- Suggests ways in which the unit/program can maintain and improve safety.
- Attends required in-services for updates and reviews.
- Maintains confidentiality with regard to all communication pertaining to patients, families and organizational business.
- Other duties as assigned
- Work requires graduation from an accredited program of nursing (BSN preferred) and possession of a current license as a Registered Nurse in the State of Maryland at the time of appointment and continuously while in position.
- Work requires clinical and managerial skills, knowledge of psychiatric nursing, and comprehensive knowledge of diagnosis and treatment of assigned patient population - acquired through two to three years of progressively more responsible inpatient psychiatric nursing experience.
- Work requires interpersonal skills sufficient to provide effective leadership for assigned personnel and to interact effectively with psychiatrically and physically ill patients, family members, visitors and a variety of Sheppard Pratt departments (51 to 80% of work time).
- Work requires analytical and problem-solving abilities necessary to reassign nursing staff to meet programming demands of unit; screen applicants (with supervision of nurse leader); identify training needs; and resolve nursing and administrative issues in absence of the nurse leader.
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