- Paid time off
- Our Offices are Open 7 days (Sunday-Saturday) from 9:00AM-6:00PM
- Must be Available to Work on WEEKDAYS and WEEKENDS at either office
Will not schedule at both locations during the same day - On-site, inside of our practices (no remote work available)
- DNA Eye Group scrub top uniform
- Patient care and customer service
- Sitting, standing, and moving around to different rooms
- Extended periods on the computer and examination equipment
- Multi-phone lines
- Ability to work at different locations
- Ability to lift up to 20 lbs.
- Greet patients by providing professional and friendly customer service
- Answer phones, schedule appointments, insurance verifications, patient check in and out processes, collect copays, patient intake duties, and referrals
- Enter patient data, maintain patient demographics, HIPAA compliance confidential data
- Explain processes to prepare patients for pretesting, perform vision pre-screenings, take legible notes during examinations, transition patients to doctors
- Provide exceptional patient care
- Promptly review and reply to voice messages
- Perform minor maintenance on examination equipment or contact the supervisor
- Daily office cleaning and sanitation of examination equipment
- Perform and document no show, NEE, and courtesy reminder calls
- Communicate effectively with patients, doctors, and fellow teammates
- Ability to be scheduled at different office locations during the week
- Excellent attendance and punctuality are essential for our patient care
- Other duties as assigned
- Experience using optical pretesting equipment
- Evidence of strong working relationship with doctors
- Experience in customer service
- Bilingual (Spanish preferred)
- Ability to self-motivate with the experience to work under pressure
- Optometric technician certification or Associate's degree, optometric technician
- Associates or higher degree in the medical, human relations, or related fields
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Optometric Technician WE PAY MORE - Phoenix, United States - Dr Nez And Associates Inc
Description
Benefits:This position is part of our team who covers patient care at two (2) office locations: Phoenix (85050) and Scottsdale (85254)
A high school diploma or equivalent. Experience in the optometry or medical field preferred.
Essential Duties:
