Technical Sales Support Representative - Springfield, United States - Ferguson Enterprises, Inc.

Ferguson Enterprises, Inc.
Ferguson Enterprises, Inc.
Verified Company
Springfield, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The opportunity:


Ferguson is looking to hire motivated Sales Support Representatives who have the desire to build a long-term career with the organization.


Schedule:

M-F 7am - 4pm

Responsibilities include, but are not limited to the following:


  • This position supports the fire & fabrication customer group:
  • Assists in multiple behindthescenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs
  • Providing handson assistance on an asneeded basis such as helping assist customers on the parts counter and providing backup support in the warehouse
  • Presents job quotes and provides accurate pricing and inventory information to customers
  • Uses customer relationship management (CRM) system and phone system effectively
  • Works together with Sales associates to provide outstanding customer service for both existing and prospective customers

What you need to succeed?

  • 03 years sales and/or customer service experience preferred
  • A desire to learn with a drive to succeed
  • Passion for collaboration and desire to assist customers across the team
  • Ability to build longlasting relationships while balancing business and customer needs
  • Drive to act and respond quickly to customer needs and make decisions in a timely manner
  • General digital literacy including Microsoft Office
  • Strong written and verbal communication skills

Why Choose Ferguson?

Professional and personal growth:


  • Structured and robust 8week training program through a series of virtual classroom and 1on1 sessions. The training program is supplemented with onthejob learning opportunities including handson experience in the warehouse and at the counter which could extend beyond the 8week program.
  • Opportunity to learn and grow
  • We believe in promoting from within (a testimony to this is the fact that the average tenure of a Ferguson associate is 8.7 years, which is double the national average for U.S. corporate associates)

Pay:
$ $34.39 per hour


Expected hours:
per week


Schedule:

  • Day shift

Application Question(s):

Work Location:
On the road
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