Restaurant Supervisor - Memphis, TN, United States - ValorHospitality

Description

CENTRAL STATION CURIO What does it mean to be original? It's about doing the unexpected & creating something that people haven't seen before.

Who puts $100,000 speakers in a hotel bar? Who has a live DJ spinning original Memphis rock and roll just steps from the lobby? Who has one of the country's best vinyl collections? We do The Central Station is not only Memphis-inspired, it's truly a Memphis Original .

We're searching for an exceptional Director of Sales & Marketing who is also an inspired original The Central Station has stood watch over the iconic South Main neighborhood in downtown Memphis for more than 100 years.

South Main was Memphis' first suburb, first arts district, and the place where rock and roll was first sent through the airwaves.

Today, this Curio Collection by Hilton hotel is the living room of the south, offering guests an exceptionally-Memphis experience with artfully crafted guest rooms, unique culinary experiences, stunning event space, and the perfect location to really experience all that Memphis has to offer.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for music and Memphis, this could be the perfect home for you Are you passionate and creative with a desire to grow? Let's talk Click here to learn more about what makes Central Station Hotel a one-of-a-kind in Memphis.

THE ROLE Position:

Restaurant Supervisor Reports To:
Restaurant Manager, Director of Food & Beverage or General Manager


COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market.

The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization.

We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism.

In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:
Supervise the associates in the shift operations and aid in the administration of the Restaurant to achieve guest satisfaction, quality service, compliance of policies and procedures while meeting/exceeding financial goals


ESSENTIAL JOB FUNCTION:

Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.

Supervise the restaurant associates; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate with the guidance of the restaurant management team.

Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.

Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.

Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.

Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.

Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.

Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.

Perform special projects and other responsibilities as assigned. May serve as manager on duty.
Any other duties as assigned


DESIRED SKILLS AND QUALIFICATIONS:

Education:
Two to Four-year college degree or equivalent education/experience


Experience:

Minimum of two-year experience in the food and beverage industry Skills and Abilities: Requires basic knowledge of restaurant operations.

Possess excellent oral, written and presentation skills. Ability to delegate, manage manpower and establish priorities consistent with department/hotel objectives. Listen effectively. Operate department within the guidelines of the Foundation Document. Communicate to both, guests and fellow associates, professionally and positively.

#INDcsmemphis BENEFITS PACKAGE Competitive Salary Daily Pay Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k and employer match Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.