- Bachelor's degree required, master's degree preferred
- Case management experience
- Experience administering and scoring psychological/neuropsychological assessments
- Ability to provide detailed behavioral observations
- Work remotely
- Travel regionally, within the state of Indiana to meet clients in-person and attend team meetings
- Medical, dental, vision
- Flexible spending account (HSA or FSA)
- Generous paid time off, paid sick time, and ten paid holidays per year
- Employer-provided life and disability insurance
- Pension with employer contribution and 403(b) with employer match
- Focus on early vocational intervention.
- Identify concerns, needed services and residual impairments that may interfere with vocational reintegration and refer for appropriate medical rehabilitation and community-based services.
- Integrate vocational goals with rehabilitation therapy goals.
- Develop comprehensive return-to-work plans that address issues ranging from number of hours worked to the work environment to accommodation and compensatory techniques.
- Improve community agency linkages to develop a team approach.
- Provide a smooth transition from medical to community-based services.
- Use vocational and on-the-job evaluations to gather the best information about a person's work skills and abilities.
- Provide appropriate support during work evaluations and after placement often working closely with employment specialists and employers.
- Provide reasonable work accommodations before the client starts the job.
- Provide BI education to employers, coworkers, and community service providers, acting as a brain injury resource person for the client, employer and other providers.
- Provide regular, frequent follow-up after placement until discharged from Resource Facilitation Services.
- Facilitates and monitors the referral process to state agencies including the Bureau of Vocational Rehabilitation Brain Injury (BI) Specialists, as needed, to promote timely service.
- Contacts all community generated and vocational rehabilitation referrals of person living with brain injury or their caregiver/representative where appropriate, within two working days and perform introductory functions.
- Reviews medical information and other pertinent records provided, and requests needed documents and records.
- Acts on behalf of the program participant and organization as to privacy of medical and social information.
- Meets with participant, and caregiver/family member whenever possible, within one week of initial contact to review medical history, discuss program information and outcome goals. RF also ensures completeness and accuracy of information and acquires all necessary data required for service provision and program evaluation.
- Assesses to identify current status, needs, and resources in life domains and evaluates through subjective reports from participants, effectiveness of what has been utilized in the past.
- Plans and documents mutually agreed upon, person-centered goals and service/resource needs and identifies community-based resources for services and supports.
- Facilitate access to resources through education and advocacy, while proactively helping the individual attain needed services and supports (e.g. brain injury, instrumental, community) based on the plan established by the Resource Facilitation team and seeking supervision when necessary to assist in determining what service needs from the public or private sector the consumer and family may require.
- Updates clinical management tools, service log systems and databases with accurate and timely information.
- Proactively monitors the status of the plan as well as the quality and appropriateness of the services and supports, and resources through telephone, Internet contact or personal contact when possible. Contact with either the caregiver or the individual with a brain injury, at a minimum of, every 2 weeks.
- Provides brain injury education and training to individuals with brain injury and their families/caregivers as well as other state agencies, employment specialists and other providers.
- Education will include information on brain injury, personal advocacy and partnership development and available resources and how to access them.
- Promotes TBI-informed care with other providers, including education and training in the utilization of brain injury accommodations specific to each participant and/or generally.
- Ensures collaboration, integration and coordination between providers and community-based resources.
- At times it may be necessary to travel to a participant's home community to explore and secure resources, to educate, to train and to advocate.
- Attends to and resolves customer complaints by utilizing facility resources to ensure satisfactory resolution and communicates status of complaint resolution to the Program Director who will then communicate the concerns to the Executive Leadership Team.
- Participates in continuous quality improvement and observes measures to ensure CARF and other quality standards and regulations are met.
- Uses appropriate technique in performing duties to avoid or minimize accidents and injury related to unsafe practice.
- The Resource Facilitator is focused on providing customer satisfaction (including, but not limited to consumers, co-workers, visitors, vendors and physicians) as a primary goal/outcome of all interactions; places the consumer first in the performance of job duties and responds to needs in a timely manner as evidenced by the absence of legitimate customer complaints.
- Other duties as assigned.
- Possess an understanding of brain injury treatment, recovery and barriers faced by persons living with brain injury and their families.
- Must be professional and demonstrate ability to communicate effectively with diverse populations in both written and verbal modalities.
- Must be empathetic and possess strong relationship building skills
- Must be highly responsible, reliable and able to prioritize tasks.
- Must be organized and adept at time management and independent problem solving with strong attention to detail.
- Skilled in person-centered techniques and the spirit and principles of Motivational Interviewing.
- Competent in needs assessment and service planning.
- Knowledge of rehabilitation principles, case management, and those of interdisciplinary team coordination are required as well as a working knowledge of community resources.
- Ability to be flexible and work with clients who have a variety of physical, cognitive and emotional impairments and concerns.
- Extremely comfortable using computers, internet, cell phone, printer, scanner, copier and fax machines, and automobiles.
-
Px Manager
3 weeks ago
Deckers Brands Center, United StatesJob Title: PX Manager (HR Manager) · Reports to: Senior Human Resources Manager · Location: Mooresville, Indiana · The Role · As a PX Manager, you will be a key strategic partner and a valuable resource for the leadership team. Through onboarding, performance management, removing ...
-
Px Generalist, B Shift
3 weeks ago
Deckers Brands Center, United StatesJob Title: PX Generalist, B Shift (HR Generalist) · Reports to: Sr. Manager, People & Experience (HR) · Location: Mooresville, Indiana · The Role · As a PX Generalist you will be responsible for the implementation and administration of talent strategies for assigned business grou ...
-
Community Partners Liaison
2 weeks ago
Firefly Children & Family Alliance Marion, United States**BUILD A CAREER THAT MEANS MORE** · **Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, yo ...
-
Social Worker
2 weeks ago
US Veterans Health Administration Marion, United States**Duties**: · **Total Rewards**: Total-Rewards-of-an-Allied-Health-VA-Career- · **Social Work**: · **Major duties and responsibilities include**:As the Psychosocial Rehabilitation and Recovery Center (PRRC) Social Worker the incumbent social worker's duties may include, but are ...
-
School Office Manager
3 weeks ago
Goodwill Industries of Central Indiana, Marion, United States_**This is a Monday-Friday daytime position at our brand new Excel Center serving Grant County/Marion, IN residents later this summer (position will start ASAP to assist with opening the school). The general salary range is $38-47K annually including full benefits (below)**:_ · T ...
-
Program Manager
1 week ago
PSI Molded Plastics South Carolina Marion, United States**Summary/Objective**: · The Program Manager at PSI is the primary customer service advocate and champion and ensures the customer has a world-class experience. · **Duties and Responsibilities**: · To perform this job successfully, an individual must be able to perform each essen ...
-
Regional Director of Clinical Services
1 week ago
Silver Birch Living Indianapolis, United StatesSilver Birch Living is looking for a **dynamic RN Regional Clinical Director **to join our top-notch team If you have a passion for seniors, a desire to grow/mentor caregivers, and get personal satisfaction from ensuring the delivery of quality services, we want to talk with you ...
-
Community Health Worker
1 week ago
YMCA of Greater Indianapolis Indianapolis, United StatesGENERAL FUNCTION · The Community Health Worker (CHW) serves as an integral member of the Healthy Living Team. The Community Health Workers' primary responsibility will be focused on assisting individuals within the YMCA by providing support and education surrounding overall healt ...
-
Life Coach- Excel Center Grant County
1 week ago
Goodwill Industries of Central Indiana, Marion, United States_**This is for our brand new Excel Center serving Grant County/Marion, IN residents later this summer (the position will start ASAP to assist with opening the school). The general salary range is $46-$55K annually including full benefits (below)**:_ · The Coach promotes continued ...
-
Emergency Services Dispatcher
1 week ago
Marion Health Marion, United States**Job Summary** · - This position operates Central Monitoring to facilitate routine communications; physician answering services; emergency communications, to include medical codes, intra-hospital disaster codes, and external disaster communication; security dispatching; and buil ...
-
Intake & Recovery Coordinator
1 week ago
Synergy Recovery Network Indianapolis, United States**We are seeking an experienced Intake & Recovery Coordinator to join our team** · The Intake & Recovery Coordinator serves as the primary contact point for client intake, admission & recovery activities. Responsibilities encompass phone triage, managing service requests, conduct ...
-
Operations Training Instructor
3 weeks ago
Jack Laurie Group Indianapolis, United StatesJob Summary: · *Must live within the Indianopolis Area* · The Installation Training Instructor shall be responsible for hands-on instruction within all JLG training initiatives and programs within Commercial Operations. The incumbent shall be responsible for developing skilled tr ...
-
Comprehensive Hiv Services Specialist
1 week ago
Damien Center Indianapolis, United States**Comprehensive HIV Services Specialist** · **_ Part-time, temporary, grant funded, 1 year assignment_** · **_ _**_Damien Center - CAFÉ Location_** · The Damien Center empowers communities and persons affected by HIV/AIDS in the state of Indiana by being a leading resource, provi ...
-
Behavioral Health Training and Development
1 week ago
Eskenazi Health Indianapolis, United States**Division**:Eskenazi Health · **Sub-Division**: SEMHC · **Req ID**: 19548 · **Schedule**: Full Time · **Shift**: Days · Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, includ ...
-
Unit Secy/monitor Tech
1 week ago
Nuvance Health Carmel, United StatesNuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York. · **J ...
-
Workforce Management Specialist
3 days ago
ATC Marion, United States ContractTitle: Workforce Management Specialist · Location: Madison, IN · Interview:- Webcam · Objectives: · • Increase the number of individuals with disabilities served across partner programs and leveraging · supports and resources to serve those individuals. · • Streamline access to s ...
-
WIOA Partner Navigators
1 day ago
ATC Indianapolis, United States ContractTitle : WIOA Partner Navigators Dist.10 · Location : District 10—Region looking to hire—Region 10 (Washington, Scott, Clark, Crawford, Floyd, Harrison Co.). · Interview : WebEx · This position will be a hybrid position with the capability of working remotely. · Embedded WIOA par ...
-
Medical Social Worker
2 weeks ago
Eskenazi Health Indianapolis, United States Full time (w/ben) 11The Medical Social Worker is responsible for providing comprehensive social services which assist patients, clients and their families to find practical ways of overcoming social, emotional and environmental barriers to optimum functioning and attainment of health. The Medical So ...
-
Mental health Program Coordinator
2 weeks ago
ATC Indianapolis, United States ContractTitle: - Mental health Program Coordinator · Location: Indianapolis, IN · Interview:- Webcam Only · Agency: FSSA/DMHA, Bureau of Substance Misuse Prevention and Mental Health Promotion · This position serves as part of a statewide team supporting the work of the Division of Menta ...
-
Behavioral Health RN Coordinator
4 days ago
Eskenazi Health Indianapolis, United States Full time (w/ben) 11Division: Eskenazi Health · Sub-Division: SEMHC · Req ID: 20517 · Schedule : Full Time · Shift : Days · Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and speci ...
Resource Facilitator- - Indianapolis, United States - CROSSROADS REHABILITATION CENTER INC
Description
Job Description
Job DescriptionAt Easterseals Crossroads, we envision a community with 100 percent equity, inclusion and access for people with disabilities. To achieve our vision, we serve and advocate for people with disabilities and their families.
We are committed to diversity, equity, inclusion, access, and belonging. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, religion, ethnicity, national origin, genetic information, disability, body type, or veteran status. This policy applies to all employment practices including recruiting, interviewing, hiring, and termination.
Position Summary:
Resource Facilitation is a partnership that helps people and communities choose, get, and keep information, services, and supports to make informed choices and meet their goals. Resource Facilitation can also be referred to as case management, case coordination, service coordination, or resource coordination.
The Resource Facilitator (RF) supports persons living with brain injury, their families, state agencies, medical and allied health team personnel, employers and other providers in achieving optimal, timely and durable outcomes specifically regarding, but not limited to effective long-term employment retention as well as ensures customer satisfaction and outcome attainment without discrimination by race, creed, culture or financial resources.
The RF also serves as an advocate for the person living with a brain injury, their family and their support team to ensure the program participant's needs and desires are communicated effectively and appropriately to those involved in care and service provision for the participant.
The ideal candidate will possess:
Benefits:
Key Elements of Resource Facilitation:
Essential Functions:
Knowledge, skill and ability:
Experience:
Experience in navigating post-acute private and public sector systems of support as well as managing barriers from a consumer or advocate perspective is preferred. Experience or equivalent experience in healthcare in a collegial role or experience in the field of physical rehabilitation, or case management preferred.
Salary: Ranges between $22-$26/hr depending on the experience.
Work schedule:
We are seeking someone who lives in or around Valparaiso, South Bend or Fort Wayne. This is a remote position that generally works Monday thru Friday, 8 a.m. to 4 p.m. with flexibility to meet program participant needs. Some weekend or evening hours may be occasionally required. Quarterly in-person team meetings are required and are held in Easterseals Crossroads headquarters in Indianapolis, IN.