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Branch Manager II - Glendale, United States - UNIFY Financial Credit Union
Description
UNIFY offers a wide selection of financial products and services to assist in making the important financial decisions our members face throughout lifes many different stages. UNIFY also provides a better banking experience with robust online banking tools. Accessibility and member satisfaction are our focus via our 24/7 U.S.-based Contact Center or one of our nationwide branches. Welcome to **UNIFY Financial Credit Union's Career** **Portal**
UNIFY doesnt stop at great member service and financial products, we are also a GREAT company to work for We have opportunities nationwide offering competitive salaries. We believe our team members are our best asset, so we take care of our team with a generous benefits package including: education reimbursement, 401k plan with an employer match, medical, dental and vision insurance.
At UNIFY, you will advance your career with one of the nations largest 100 credit unions, with a reputation for being financially sound and growth-oriented. Apply today
Apply with your UNIFY email to be tagged as an internal employee.
**Branch Manager II**
**Department:** Branch Operations **Location:** Glendale, CA
**Overview:**
**UNIFY Financial Credit Union** is one of the nations **largest 100 credit unions** with a reputation for being financially sound and growth-oriented. Were expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, providing superior service to our members. In doing so, we promote a culture **where your ideas matter, your growth matters, and you matter.** We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful
**Summary:**
Plans, directs, organizes, and controls operational activities and staff of the branch in order to have complete financial oversight, ensure profitability, and accountability over all aspects of the branchs operations. Manages a branch with more than one, but fewer than eight, team members; and without an assigned branch supervisor
**Responsibilities:**
Supervises and performs functions as needed of branch staff including Teller, New Accounts, and Lending duties within policies and procedures and security measures to protect the membership and avoid losses to the Credit Union.
Ensures the application of and compliance with established operating policies and procedures within the department, including reviewing updates with branch staff to ensure appropriate knowledge and compliance.
Assists in the establishment of branch goals and sales objectives, initiates actions to achieve the goals, ensures team members are trained and are consistently held accountable for achieving goals, sales objectives and the delivery of Superior Service, and assists in monitoring branch operating and sales results relative to established objectives
Solves issues within the branch in relation to member, team member and operational issues.
Promotes excellent member and public relations by interacting with sponsor employer groups (SEGs) and maintaining contacts, and developing relationships through prospecting and cross-selling.
Establishes, facilitates, and maintains proactive communications with the Regional Branch Manager, other departments, and branches.
Attends scheduled management meetings.
As a member of the Management Team, assists in the formulation/execution of Credit Union policies, objectives, programs, and promotions.
Ensures satisfactory branch audits, including cash and negotiable items, security, and operational processes.
Oversees balancing activities including ATMs, Cash Dispensing Machines (CDMs), etc, maintains control of vault combinations and alarm security codes and making appropriate recommendations to change security codes as necessary.
Ensures branch facility, branch equipment, and software is up to date and ready to serve the membership; contacts appropriate parties for any maintenance, service, and repairs; ensures branch contains proper inventory and supplies.
Conducts weekly branch meetings to inform team members of operational updates, new promotions, and procedures.
Ensures that the branchs needs are met concerning the employment, counseling, Performance Evaluations, timecards, scheduling, training, and motivation, and developmental plans and performance expectations are set, reviewed, and achieved.
Ensures full compliance with UNIFY Financial Credit Union Service Standards, policies, and procedures; and with the Bank Secrecy Act.
Performs other duties as assigned.
**Qualifications:**
Requires a high school diploma or equivalent, Bachelors degree preferred with a minimum of six years related branch management experience in a financial institution including communicating and promoting corporate mission and vision, team and business development, coaching, mentoring, delegating, leading, problem solving, and working through employment challenges.
Must have thorough knowledge of Credit Union (financial institution) services, products, procedures, and lending.
Requires the ability to communicate effectively, both verbally and in writing, with individuals and groups and proficiency in Microsoft Word and Excel applications.
**See the UNIFY Difference**
At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.
**Competitive Compensation and Excellent Benefits Package* Includes:**
Medical (PPO/HMO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance
Dependent and Medical Care - Flexible Spending Accounts
Vacation, Sick, Personal and Holiday Pay
401(K) Plan with employer match
Education reimbursement for approved programs
UNIFY banking privileges for you and your family
*All programs subject to review and change
UNIFY is proud to be a drug-free, equal-opportunity employer including disability/vets. For more information on UNIFY, visit us at
