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Account Manager - Livermore, United States - Turf Distributors
Description
POSITION SUMMARY:
The Account Executive will contribute to the company sales objectives by increasing sales for Turf Distributors in our Business to Business and Retail channel.
An Account Executive is expected to increase volume at our current B2B partners, while acquiring new customers by prospecting, networking and engaging new opportunities.
New customers will be targeted in the B2B/Retail channel while also including larger contractors, turf resellers and all potential sellers of turf.
This individual will be adept at managing single and multiple location partners in the assigned market while maintaining a consistent pipeline of new business.
The Account Executive must have a strong business acumen with a willingness to think outside the box to identify solutions.
GENERAL RESPONSIBILITIES:
Consults with customers to understand their needs
Demonstrates and explains products, selecting and suggesting options suitable for the customer's needs
Answers customer's questions about our product and installation
Meet sales goals and objectives as assigned by the Director of Sales
Develop and execute daily action plan
Follow up on sales activity to ensure customer satisfaction and client relationship development
Maintain knowledge about all current products and services. Research local competitor's products and cost points
Track and maintain all leads and accounts in CRM staying current on status
Follow up on leads, contacts, referrals and established accounts with frequency
Perform outgoing lead generation calls on a regular basis and track through CRM
Participate in marketing events i.e. trade shows, fairs and in-store events
Help maintain all in store displays, literature and samples while transporting metal displays in your personal vehicle
Identify and acquire new business through networking, social media and cold calling
Act as a liaison between sales, marketing and logistics while maintaining direct contact and a strong relationship with Sales Support
Provide creative solutions for business growth and opportunity
Ability to receive and accept coaching and development
REQUIRED SKILLS/
ABILITIES:
Excellent verbal communication skills
Excellent active listening skills
Excellent sales and customer service skills
Ability to anticipate customers' needs.
Ability to recommend merchandise to customers
Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Familiarity of CRM software
Knowledge of successful lead generation (cold calling, social media, etc)
Proven track record of providing first-rate customer service, focusing on the customer experience
Maintain a positive, up-beat, attitude
EDUCATION AND EXPERIENCE:
High school diploma or equivalent
Minimum of 5 years in sales
PREFERRED QUALIFICATIONS:
Prior experience with Artificial Turf, Landscape, or flooring sales
Fluent in both English and Spanish
PHYSICAL REQUIREMENTS:
Prolonged periods of standing and walking
Must be able to lift up to 15 pounds at times
COMPENSATION:
$65,000 + commission.
Car allowance.
Cell phone allowance.
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