Koret Building Supervisor - San Francisco, United States - University of San Francisco

Mark Lane

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Mark Lane

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Description

Koret Building Supervisor

University of San Francisco

R0008253

USF Hilltop Campus

Job Title:

Koret Building Supervisor


Job Summary:

The Koret Building Supervisor position is critical to the day to day operations of the Koret Rec Center. The building supervisor is a proactive, highly visible staff person who anticipates and prevents problems before they occur.


The highest priorities include:

safety of all patrons in the facility, ensuring on-duty staff meet job expectations and execute job responsibilities, and act as the liaison between professional staff and all Koret patrons.


Full Job Description:


Daily responsibilities include, but are not limited to:

  • Koret's expectations of customer service
  • Answering building, membership, and programrelated questions
  • Thorough knowledge of the Koret Rec Facility, including opening and closing procedures
  • Thorough knowledge of all building policies, rules, and procedures
  • Extensive knowledge of emergency procedures throughout Koret Center
  • Problemsolving of membership discrepancies
  • Being able to operate the credit card terminals and accountability of cash outs at end of day
  • Using Google Docs, Facebook, Twitter, and Microsoft Office products
  • Knowledge of policies regarding parking, lockers, and towel service
  • Selling recreation passes and memberships where applicable
  • Making consistent rounds in the building (at least four times an hour). General patrolling of the building is a priority at all times
  • Setting up and taking down special events
  • Assisting with setup and supervision of intramural activities and special events (such as tournaments)
  • Supervision of parttime employees in all areas; lifeguards, personal trainers, group exercise instructors
  • Lost and found collection and distribution
  • Helping out professional staff as needed
  • The use of work iPhone, building alarms, and security procedures
  • Must have experience with Whentowork, EMS, and Activenet Software
  • Must have experience as Checkin desk and Front desk staff
  • CPR and AED certified
  • Knowledgeable of appropriate staff behavior and deescalation and documentation techniques
  • Thorough knowledge of incident escalation policy and procedures
  • Other duties as assigned by their Supervisor/Professional Staff
The building supervisor is a proactive, highly visible staff person who anticipates and prevents problems before they occur.


Minimum Qualifications:


  • Must be CPR/AED/First Aid certified
  • Able to demonstrate excellent customer service skills and appropriate phone etiquette
  • Excellent communication skills
  • Must be able to problemsolve and think on your feet
  • Ability to supervise self, be proactive, and be attentive to detail
  • Previous supervisory or management experience for teams of 5+ people
  • Familiarity with the Koret Health and Recreation Center building, rules, policies, and procedures
  • Ability to monitor all areas of the facility during assigned shifts
  • Ability to lift workout equipment (weight plates, dumbbells, barbells, etc.) when needed

Full-Time/Part-Time:

Part time


Pay Rate:

Hourly


Salary Range:

$20.07-$23.00/hour; commensurate with experience

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