Koret Building Supervisor - San Francisco, United States - University of San Francisco
Description
Koret Building Supervisor
University of San Francisco
R0008253
USF Hilltop Campus
Job Title:
Koret Building Supervisor
Job Summary:
The Koret Building Supervisor position is critical to the day to day operations of the Koret Rec Center. The building supervisor is a proactive, highly visible staff person who anticipates and prevents problems before they occur.
The highest priorities include:
safety of all patrons in the facility, ensuring on-duty staff meet job expectations and execute job responsibilities, and act as the liaison between professional staff and all Koret patrons.
Full Job Description:
Daily responsibilities include, but are not limited to:
- Koret's expectations of customer service
- Answering building, membership, and programrelated questions
- Thorough knowledge of the Koret Rec Facility, including opening and closing procedures
- Thorough knowledge of all building policies, rules, and procedures
- Extensive knowledge of emergency procedures throughout Koret Center
- Problemsolving of membership discrepancies
- Being able to operate the credit card terminals and accountability of cash outs at end of day
- Using Google Docs, Facebook, Twitter, and Microsoft Office products
- Knowledge of policies regarding parking, lockers, and towel service
- Selling recreation passes and memberships where applicable
- Making consistent rounds in the building (at least four times an hour). General patrolling of the building is a priority at all times
- Setting up and taking down special events
- Assisting with setup and supervision of intramural activities and special events (such as tournaments)
- Supervision of parttime employees in all areas; lifeguards, personal trainers, group exercise instructors
- Lost and found collection and distribution
- Helping out professional staff as needed
- The use of work iPhone, building alarms, and security procedures
- Must have experience with Whentowork, EMS, and Activenet Software
- Must have experience as Checkin desk and Front desk staff
- CPR and AED certified
- Knowledgeable of appropriate staff behavior and deescalation and documentation techniques
- Thorough knowledge of incident escalation policy and procedures
- Other duties as assigned by their Supervisor/Professional Staff
Minimum Qualifications:
- Must be CPR/AED/First Aid certified
- Able to demonstrate excellent customer service skills and appropriate phone etiquette
- Excellent communication skills
- Must be able to problemsolve and think on your feet
- Ability to supervise self, be proactive, and be attentive to detail
- Previous supervisory or management experience for teams of 5+ people
- Familiarity with the Koret Health and Recreation Center building, rules, policies, and procedures
- Ability to monitor all areas of the facility during assigned shifts
- Ability to lift workout equipment (weight plates, dumbbells, barbells, etc.) when needed
Full-Time/Part-Time:
Part time
Pay Rate:
Hourly
Salary Range:
$20.07-$23.00/hour; commensurate with experience
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