Case Aid - Highland Park, United States - RCHP-AHC Reformed Church of Highland Park Affordable Housing Corp.

Mark Lane

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Mark Lane

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Description

Job Description **- I-RISE Case Aid

  • Interfaith-RISE
  • Reformed Church of Highland Park Affordable Housing Corporation

Position Description
The Case Aid provides administrative and case support to Interfaith-RISE case managers serving refugee families. Reporting to the Director of I-RISE. This position is 40 hours/week at $42,500 /year plus health insurance and benefits. This position will be located in Highland Park.


Fluency in Bilingual Creole/English OR Spanish/English OR Arabic/English is required.

Responsibilities Include

  • Conduct routine calls/communications to clients to assist with coordination of services both inhouse and with community resources and conduct followup communications.
  • Conduct outreach with local community agencies to identify appropriate community resources for clients, ensuring they are culturally and linguistically appropriate.
  • Accompany clients (or provide telephonic support) to facilitate medical, social services, or other appointments.
  • Provide ongoing administrative support to I-RISE case workers.
  • Maintain a high standard of recordkeeping according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each family receives the services they require.
  • Participate in regular training and communication sessions with supervisor and headquarters staff.
  • Complete documentation in case management database systems in a timely manner Follow all RCHP-AHC/Interfaith-RISE policies.
  • Assist with translation for clients.
  • Other duties as assigned by supervisor.

Qualifications
Associates' degree or a minimum of 1 year of equivalent work experience working with under-resourced families. Experience with immigrant populations or social service provision is desired. Excellent written and oral communication skills. Experience working with diverse populations, including non-English speaking clients, and individuals from various faith, cultural, and social backgrounds. Must have a valid driver's license, insurance, a clean driving record, and personal transportation. Ability to multi-task and creatively problem solve, and ability to work in a fast-paced and vibrant environment required. Familiarity with electronic databases and MS Office a plus.
Fluency in Bilingual Creole/English OR Spanish/English OR Arabic/English is required.
Reformed Church of Highland Park Affordable Housing Corporation (RCHP-AHC)

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