2nd/3rd Level Supporter - Francis, OK, United States - Stellar Enterprises
Description
My Responsibilities
- Handling 2nd and 3rd level tickets related to IT infrastructure topics
- Client support and troubleshooting
- Basic troubleshooting for network issues, as well as monitoring and basic administration of Windows servers
My Qualifications
- Degree or training is advantageous, but the most important factor is acquired knowledge
- Motivation and flexibility combined with the right attitude and mentality
- Practical experience in client support for Windows 10, user support, DNS, DHCP, and general IP network technologies
- Solid knowledge of Windows Server administration, Active Directory, printers and print servers, as well as checking and editing GPOs
- Experience with enterprisegrade infrastructures is a plus
- Fluent in German and good English skills
My Benefits
- International and successful company
- Familylike team atmosphere
- High potential for remote work
Salary Information
- .
About Hays
- The IT sector is our core competence, on which Hays has developed. We are the largest privately organized IT personnel service company in Germany and have the right offer for every career level whether you are interested in vacancies in agile SMEs or strong DAX corporations. We master the complete IT spectrum from support to software architecture or digitalization thanks to our extensive portfolio, there is something for everyone. Over the past decades, we have supported countless IT specialists and executives in setting the course for a successful career as part of a lifelong partnership.
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