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    Account Manager - Columbus, United States - Insight Global

    Insight Global
    Insight Global Columbus, United States

    3 weeks ago

    Insight Global background
    Description


    A client of Insight Global is seeking an Account Manager to expand and optimize our 24/7 omnichannel client services in current and new geographies.

    As the Account Manager, you will build strong relationships with clients to drive revenue by maximizing existing clients' usage of our shipping services and a high retention rate.

    You will be a partner and consult for our clients, ensuring their needs are met today and in the future.

    Ultimately, you will directly own and influence the impression and trust that clients have in our service. Come build the future of frustration-free logistics with us.

    The client is on a mission to provide the most seamless and worry-free logistics services in the world for every type of shipping so our customers in the Life Sciences and Healthcare industries can focus on what matters most to them.

    Our company's growth focus is strategic and deliberative, and we live the values of:

    • Client Obsession
    • Relentless Improvement
    • World-Class Teamwork

    You Will:

    • Manage a book of business and achieve growth goals with speed and superb customer experience
    • Deliver on KPI to support business growth and customer experience
    • Serve as an advocate for the Client, identifying any gaps in service, customer obstacles or opportunities for improvement within our service.
    • Own Quarterly and Annual Business Reviews
    • Be an expert in all aspects of complex shipping so you can guide clients to the best options for their business
    • Bring solutions to established and prospective customers and nurture these relationships into long-term partnerships
    • Maintain and grow existing accounts by managing customer day to day requirements
    • Operate with autonomy and independent decision-making
    • Build strategies that will result in increased sales and stronger partnerships We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . com.
    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    . 3+ year of Sales and or Account Management experience
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