Community Outreach Manager - Bell, United States - Human-i-t
Description
Job Summary:
This role is ideal for anyone passionate about creating significant social impact through digital technology.
The Programs Lead Generation Manager will play a key role in ensuring that more communities have access to the tools they need to succeed in the digital age, driving broad and lasting effects across the country.
Duties & Responsibilities:
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Outreach and Promotion:
- Promote Human-IT's technology and connectivity programs at resource fairs, community events, and through direct outreach
- Engage a broad audience to raise awareness about available services, particularly focusing on underserved communities
Partnership Development:
- Establish and cultivate longterm, scalable partnerships with communitybased organizations, schools, libraries, housing authorities, civic organizations, charities, and social service providers
- Strategize and implement initiatives to empower other nonprofit organizations by providing necessary technology and digital resources
- Expand the reach and impact of our Digital Navigation services through effective relationship management and network building
Client Interaction and Engagement:
- Conduct pre-qualification screenings with potential clients to determine eligibility for subsidized programs such as free or reduced-cost devices and low-cost monthly internet
- Maintain ongoing communication with partners and clients, ensuring they have access to the resources needed to achieve their digital literacy and access goals
Strategic Planning and Execution:
- Develop and execute plans to increase the reach and effectiveness of program offerings, focusing on impactful and measurable outcomes
- Use CRM tools like HubSpot to track interactions, manage relationships, and analyze the success of outreach efforts
Required Skills and Qualifications:
- Proven experience in sales, customer relationship management, or a related field, with a focus on community service or nonprofit work.
- Excellent communication and interpersonal skills, capable of engaging with a diverse range of stakeholders.
- Proficiency in CRM software, particularly HubSpot, to efficiently manage and scale partner relationships.
- Strong organizational skills with the ability to manage multiple projects simultaneously and meet strategic goals.
- Passionate about leveraging technology for social good and knowledgeable about the challenges faced by underserved communities
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