Assistant Part-time Manager - Conroe, United States - Maurices

Maurices

Verified Company

Conroe, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

GENERAL DESCRIPTION

Responsible for being a service leader in the store by leading store team members to deliver a consistent brand experience and provide excellent service to all customers.

Contributes to the achievement of stores sales goals, visual brand expectations and execution of store operations.

Key Accountabilities:
Responsible for overseeing the store and staff in the absence of maurices full time management.

PERFORMANCE REQUIREMENTS Key Responsibilities:

Ensures the successful execution of our customer service philosophy by:
Practicing our

Customer First Culture:
Building an

Authentic Connection:
Connect with every Liv in a genuine way and delivering a welcoming first moment.

Create an Amazing Experience through asking open ended questions, making relevant recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit card.

Become an

Expert Stylist:
Communicate your style expertise and build credibility with Liv.

Building sales through a commitment to our Customer First Experience. Consistently deliver, coach, and develop the behaviors of Connect, Observe, Suggest & Sell.
Leading by example and consistently demonstrating a customer first philosophy.

Contributes positively to store results through:

Our Customer First Survey. o Personal and team recognition through "Love Notes" from Liv. o Store Sales Results.

Contributes to the team experience by:

Reacting quickly and communicating with team members regarding customer and store activity needs.
Being inclusive, positive, and treating all team members with respect. updated 11/01/2022 Engaging team members.
Being receptive to feedback from others and making timely changes.

Leads and contributes to the brand experience by:

Setting daily goals, determining, and assigning tasks, and motivating the team.
Ensuring work is accomplished on time, thoroughly, and according to company standards.
Supporting the development of the team by coaching and providing timely open, honest, and direct feedback.
Recognizing and celebrating associate service interactions and recognizes "Love Notes" delivered through our Customer First Survey.
Demonstrating a commitment to ongoing learning through participation in LEAD and field training programs.
Exercising good judgment and demonstrating professionalism. o Efficiently and accurately implementing maurices Operating Procedures.
Understanding and executing all visual brand expectations.
Representing the company's current fashion.
Consistently works scheduled shifts and maintains a flexible schedule to meet store needs. Adheres to and enforces all company policies, procedures, safety practices and loss prevention procedures.

WORK EXPERIENCE AND EDUCATION REQUIREMENTS

1 year of customer service experience and supervisory experience preferred
Ability to foster a team environment and create a positive working environment Experience in training and directing others
Ability to take initiative in making decisions Demonstrating ability to achieve goals
High School Degree or GED preferred. Unique Requirements Work varied hours/days as business dictates
Able to operate and use all equipment necessary to run the store Able to operate computerized register system

Physical Requirements
Standing/Walking - 100% - Customer Service - greeting and assisting customers, retrieval, and direct selling of merchandise. Mental Alertness - 100% - Responsive to customer needs. - The ability to recognize and resolve security issues and customer concerns. - Follow specific sales techniques. - Comprehension of policy and procedures.

**Hand Dexterity - 50%

Operation of the POS equipment.
General store maintenance dusting and cleaning.

- Ticketing of merchandise and markdown tagging. updated 11/01/2022 Push/Pull/Reach both forward and overhead - 60% - Merchandising of store - hanging and moving clothing, moving boxes and displays. Hand Dexterity - 50%

Operation of the POS equipment.
General store maintenance dusting and cleaning.

- Ticketing of merchandise and markdown tagging. updated 11/01/202- General Store maintenance - vacuuming, cleaning stores windows, counters and displays. Hand Dexterity - 50%