Automotive Service Manager - Glen Rock, United States - CAIN AND SONS' AUTOMOTIVE
Description
_Join Our Team as a Service Manager_
_ Are you a natural leader with a passion for the automotive industry? Do you excel at managing teams, delivering exceptional customer service, and ensuring smooth operations in a fast-paced environment? If so, we want you to become our Service Manager at Cain And Sons' Automotive LLC _
_ As the Service Manager, you will play a vital role in overseeing the day-to-day operations of our service department. You will lead a team of skilled technicians, ensuring they deliver top-notch service while maintaining high levels of efficiency and productivity._
_ What We're Looking For:
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_ Proven leadership experience in the automotive industry_:
_ Strong knowledge of automotive systems and repair processes_:
_ Excellent communication and interpersonal skills_:
_ Ability to motivate and inspire team members to achieve their best_:
_ Experience in customer service and resolving customer issues effectively_:
_ Strong organizational and multitasking abilities_:
_ Proficiency in using automotive service software and tools_
_ Responsibilities:
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_ Supervise and mentor service department staff, including technicians and service advisors_:
_ Manage daily operations, including scheduling, workflow, and resource allocation_:
_ Ensure high-quality service and timely completion of repairs_:
_ Oversee inventory management and ordering of parts and supplies_:
_ Handle customer inquiries, complaints, and feedback with professionalism and empathy_:
_ Collaborate with other departments to optimize overall business performance_:
_ Implement and enforce company policies and procedures to maintain safety and compliance standards_
_ What We Offer:
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_ Competitive salary and benefits package_:
_ Opportunities for career growth and advancement_:
_ Supportive and collaborative work environment_:
_ Ongoing training and professional development opportunities_:
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