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IT Support Specialist
1 week ago
FirstBank Nashville, United StatesDescription · Position Summary: Associate must provide top quality IT Support to all employees throughout the FirstBank organization. This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and so ...
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Support Specialist
1 week ago
JobsRUs Nashville, United States· is seeking to hire a Support Specialist for our client in Nashville, TN · Benefits Available · Weekly Pay · $16.00/Hour · EXPERIENCE · 3 years as legal or administrative assistant experience preferred · Specialty: Cardiac Progressive Care · CERTIFICATIONS · ACLS / BLS , Cer ...
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Support Specialist
1 week ago
Lucent Health Solutions, Inc. Nashville, United StatesSupport Specialist (HYBRID) · Nashville, TN · Irving, TX · Appleton, WI · Role SummaryThe Support Specialist is a key part of the Concierge Team based in the Narus Member Support Center in Nashville, Tennessee. The Support Specialist, as a part of the multidisciplinary care team ...
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IT Support Specialist
1 week ago
Enterprise Solutions Nashville, United StatesJob Description · Job DescriptionEnterprise Solutions is seeking a motivated IT professional to join our team. This applicant must have excellent organizational skills, be detail-oriented, have an ability to handle multiple priorities, a solid understanding of systems and network ...
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Junior Support Specialist
2 days ago
Medasource Nashville, United StatesPosition: Junior Support Specialist · Duration: 6-month contract to hire · Start Date: June 2024 · Location: Nashville, TN (Hybrid) · Onsite: 2 days per week · Remote: 3 days per week · Company Overview: · Our client is a leading enterprise healthcare system dedicated to deliveri ...
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Case Support Specialist
5 days ago
Bethany Christian Services Nashville, United StatesCase Support Specialist · Requisition # : req13408 · Location: Nashville, TN · Hours: Full-Time (40 Hours/Week) · This is a Bilingual Position (English/Spanish) · Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Toda ...
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Business Support Specialist
2 weeks ago
WTW Nashville, United States Full timeThe Business Support Specialist is responsible for managing Willis Towers Watson North America Associate and Entity insurance licenses. She/he provides information and instructions related to procedures, processes, license applications and provides answers and directions to Retai ...
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Desktop Support Specialist
3 weeks ago
IDR, Inc. Nashville, United StatesIDR is seeking a Desktop Support Specialist to join one of our top clients in Nashville, TN. This is an ONSITE, long-term contract position If you are looking for IT Support roles with large organizations, please apply today · Key Responsibilities: · Performs desktop computer su ...
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Resident Support Specialist
2 weeks ago
Center for Nonprofit Management Nashville, United States Full timeJob Responsibilities · Supports Residents who may be in independent housing for the first time, creating a smooth transition towards independent living in a community. · Works with the Resident Support team to help provide behavioral and/or mental health assessments to determin ...
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Case Support Specialist
3 days ago
Bethany Christian Services Nashville, United StatesThis is a Bilingual Position (English/ Spanish) Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more th Support Specialist, Support, ...
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Desktop Support Specialist- 2203612
2 weeks ago
AMS Staffing Inc. Nashville, United StatesPlease send resume in WORD format should you be interested in the following Desktop Support Specialist position with our client in Nashville TN. This is a full-time, direct-hire position with a salary between $50-60K with awesome benefits. If you're not interested, please pass al ...
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CRM Support Specialist
2 weeks ago
Professional Staffing Services Nashville, United StatesBusiness Management: Support business activities related to execution of key initiatives such as reporting, financial management, and resource planning Ability to think strategically about how regular business activities fuel the progress of a broad, Support Specialist, Support, ...
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Technical Support Specialist
2 days ago
Barn2Door INC Nashville, United States**Technical Support Specialist (I) - Nashville** · Nashville, TN · Full-Time · Support · Technical Support Specialist (I) - Nashville · **About** · Barn2Door is rated by Built-In Seattle as one of the Top 50 Small Businesses to Work For (<100 Employees). Headquartered in Se ...
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IT Site Support Specialist
5 days ago
Omni Inclusive Nashville, United StatesIT Site Support Specialist who will manage technical support services to all employees in supported offices. This is a hands-on role where the resource will provide both remote and desktop support as well as assist with projects like storage implementation, server and network upg ...
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Technology Support Specialist
5 days ago
Sitechtr Nashville, United States**Technology Support Specialist SITECH** **JOB PROFILE** The Regional Technology Support Specialist will provide primary assistance, support and training for SITECH Tri-Rivers customers in a designated territory. This roll will provide secondary support for other SITECH Tri-River ...
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Client Support Specialist
4 days ago
Keller Williams College Park Nashville, United StatesJob Description · Job DescriptionSalary: $30.19 Hourly DOE · As our client Support Specialist you will be responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ability to troubleshoot and solve technical ...
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Sr. IT Support Specialist
2 days ago
Revance Therapeutics, Inc. Nashville, United States**Sr. IT Support Specialist** · at Revance Therapeutics Nashville, TN **Job Summary** · The Sr. IT Support Specialist will act as site lead and provide onsite (with some remote) desktop technical support for Revance Therapeutics staff located in the Nashville Office. As a membe ...
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Case Support Specialist
5 days ago
Bethany Nashville, United StatesCase Support Specialist · Requisition #: req13131 · Location: Nashville, TN · Hours: Full-Time (40 Hours/Week) · This is a Bilingual Position (English/Spanish) · Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, ...
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Customer Support Specialist
3 weeks ago
Healthcare Systems and Technologies, LLC Nashville, United StatesJob Description · Job DescriptionOpen Position: Customer Support Specialist · Reports to: Manager, Customer Support · Location: Remote · Schedule: 9am-6pm CST; Ability to be on call 4 weeks per year · About Us · HST Pathways is on a mission to transform healthcare with innovative ...
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Member Support Specialist
3 weeks ago
DayTwo Nashville, United States???? **Privacy Notice** · **Member Support Specialist** · Nashville, TN / Operation Operations / Full Time **We are looking for an experienced Member Acquisition** **Specialist to join our growing organization.** Youll be part of the Enrollment engine thats defining the DayTwo ...
Technical Support Specialist - Nashville, United States - Fiix
Description
**Technical Support Specialist - Fiix**
Job Description
**About Fiix**
Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. There are over 3000 maintenance teams in 100+ countries using Fiix to improve communication, asset health, and even sustainability.
Creating positive social impact is baked into our company DNA, and as one of Canadas fastest-growing companies and Best Workplaces, were transforming an industry and doing it the right way.
**About the team**
Our Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work.
As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. Youll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.
In our fast-paced, high-growth environment, youll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, as a BCorp certified organization, there are tons of opportunities to make an impact Take paid time off to volunteer in your community, start up a new committee, join an employee resource group, or mentor other Fiixers. Best of all, youll have the flexibility to work remotely or come and experience our awesome office. No matter where youre working from, were committed to ensuring that the Fiixer experience is best in class
As a Technical Support Specialist, you will be our fearless, customer-facing product expert. Supporting customers on product functionality, guiding them through their unique support concerns, and supporting them every step of the way until they're CMMS all-stars will be your mission in life. Simply put, the best Technical Support Specialist on the planet
**What you will do:**
+ Troubleshoot application issues and determine effective solutions for our customers.
+ Accurately document all issues and related information on the ticket tracking system.
+ Follow-up with customers accordingly on their tickets.
+ Escalate issues when required to help provide timely resolution.
+ Empower customers to get the most out of our products by developing and sharing best practices to increase customer ROI.
+ Work collaboratively with team members and positively contribute to team discussions.
+ Collaborate with the Product Development team to share customer feedback and ideas around product improvements.
+ Write SQL queries.
+ Assist with additional role-based projects as needed.**What we're looking for:**
+ 2+ years of experience in software technical support, preferably with a focus on EAM (enterprise asset management), CMMS (computerized maintenance management software), or B2B SaaS solutions.
+ Proficient in one or more of the following languages German/French/Spanish/ Italian /Portuguese
+ Knowledge of:
+ MySQL and Command line scripting.
+ Understanding of the concept of cloud solutions/ VM environments
+ Zendesk , Salesforce Service Cloud or similar ticketing systems
+ Understanding of:
+ Single sign-on and authentication
+ Report writing
+ Web services, REST and Soap APIs.
+ Affinity of how to quickly develop relationships with customers.
+ Impeccable customer-facing skills, both internally and externally.
+ Organized, you love the details and focused on delivering the highest quality technical support.
+ Avid problem solver with a constant desire to find out how things work, and identify patterns and trends.
+ Utilize appropriate tools, techniques, and specialist resources to manage projects.
+ Highly motivated, driven, self-starting individual who knows how to hit the ground running with minimal supervision.**Equity Statement**
At Fiix, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Technical Support Specialist professionals in Nashville
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James Fetter
Paralegal with Law Enforcement background.
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Lacey Houston
Senior Recruiter