Program Supervisor Salary with Benefits - Southington, United States - THE ARC OF SOUTHINGTON

Description

GENERAL DESCRIPTION:
Supervises, trains, and evaluates the management team and ensures that quality services are being provided. Also participates in quality improvement efforts. Reports to the Program Directors.


HOURS OF WORK:
Full-time, 40 hours per week and carries a rotating supervisor cell phone for emergencies, including weekends. Must be flexible. This is an exempt position.





ESSENTIAL FUNCTIONS:
SUPERVISION/SUPPORT OF MANAGEMENT STAFF

• Supervise, train, evaluate and provide support to Program Managers of CLA, CRS and IHS programs in all areas including but not limited to: licensing regulations, applicable state and federal regulations and agency policies and procedures. This includes household maintenance and repair.
• Develop a working schedule to ensure all programs receive adequate attention while maintaining excellent communication with the Director team
• Reports to the Program Directors any outstanding quality assurance issues
• Attends staff meetings to support managers as needed
• Ensures all program documentation, data collection, and required reports are completed and on file and DSPs are properly trained
• Completes Managers performance evaluations with the input of the PJW RN, Director team and other department heads.
• Conduct regular physical plant inspections of all programs and ensures maintenance and repairs are completed in a timely manner
• Attends safety committee meeting in a supervisory role
• Conducts management consults and disciplines as needed
• Review and support managers with completing and conducting DSP performance evaluations and disciplinary actions
• Be knowledgeable and comply with all agency policies and procedures
• Conducts training for Program Managers as needed, individually or in groups
• Provides management supervision when there are vacancies at a CLA or CRS which includes being on call
• Directly trains new managers in the operation of the program
• Review payroll and approve reconciliations
• Ensures that all programs are operating in accordance with all DDS regulations

FINANCIAL RESPONSIBILITY

• Conducts financials audits for individuals in the home setting
• Ensures that house credit cards are used only for allowable expenses
• Conduct random financial audits to assist managers who may need more training
• Ensures managers stay within allotted house hours and all OT is approved
• Assists managers to work with the Benefit Coordinator on any issues that relate to individuals' finances and entitlements

PROFESSIONAL PERFORMANCE

• Conducts PMT and CPR training as needed
• Conducts Abuse Neglect Investigations as needed
• Implement the agency mission statement
• Be knowledgeable of all state or federal regulations that the agency must be in compliance with
• Suggest appropriate revisions or new policies and procedures as necessary
• Work with others including DDS professional staff, other agency professional staff, medical personnel, etc. in a professional manner
• Maintain good working relationship with DDS Licensing staff
• Work with the Director team on any new program development
• Conduct agency training as needed
• Attends Board Meetings as requested or needed

WORK SKILLS AND HABITS

• Excellent organizational skills and ability to work independently
• Maintains professionalism at all times
• Ability to manage time well and meet all deadlines
• Good written and verbal communication skills with families, community, other programs and agencies, medical community, individuals, and staff
• Ability and qualification to train managers and staff
• Ability to empower managers through comprehensive training and leadership
• Must dress in a professional manner

OTHER DUTIES AND REQUIREMENTS:

• Maintain medication administration certification
• Attend meetings and trainings as necessary (may include overnight travel)
• Participate in agency fundraising and other community events
• Attends board meetings as required
• Valid CT Drivers License and insurability with agency's insurance carrier
• Any other duties as requested by the director team

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree preferred, three years' experience in working with people with intellectual and or developmental disabilities in a residential setting

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (preferred)

Experience:

• DDS

Residential Management: 3 years (preferred)


License/Certification:

• Driver's License (required)
• PMT (preferred)
• CPR (preferred)
• Med Cert (preferred)

Work Location:
In person