A product owner is a person responsible for managing and prioritizing the development of a product - Cambridge, United States - Sapphire Innovations

Michael Johnson

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Michael Johnson

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Description

Your Responsibilities

  • As a Product Owner for Customer Experience, you will play a central role in understanding the perspectives of agencies, developers, and customers and integrating them into our product development process.
  • Your tasks will include analyzing customer feedback, trends, and market requirements to continuously improve the customer experience and make complex technologies easily accessible through our Managed Center.
  • You will work closely with developers to ensure that all necessary tools and resources are available for an optimal development and deployment environment.
  • In addition, you will be responsible for idea management, as well as the further development and maintenance of the open backlog, always keeping a focus on improving the customer experience.
  • As an active member of our company, you will represent us externally, build a strong network, and participate in events such as meetups and trade fairs.
  • You may even give presentations to strengthen our expertise and positioning in the industry.
  • In this role, you will work closely with Product Owners, management, and department heads.

Your Profile

  • You have a degree in Business Informatics, Computer Science, or a comparable education.
  • You have experience in product management or project management, ideally in agile software development environments or from an agency.
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