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    Bilingual Medical Scheduler - Irving, United States - Momentum Spine and Joint

    Momentum Spine and Joint
    Momentum Spine and Joint Irving, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Momentum Spine and Joint is an outpatient clinical network serving the DFW metroplex. Our compassionate teams focus on delivering comprehensive care to our patients with a personalized approach. The Momentum team is committed to creating an environment that is value-focused and highlights the differences and diversity of our team as our strength. The only thing missing from our team is YOU


    Momentum Spine and Joint is looking for a full-time, bilingual Medical Scheduler to join our new clinic in Irving, Texas The scheduler would be responsible for checking-out patient and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.


    ESSENTIAL FUNCTIONS:

    • Communicates with all appropriate parties regarding patient and procedure
    • Follows-up and ensures all documentation is obtained
    • Verifies if all authorizations have been obtained prior to scheduling procedures
    • Schedules and/or reschedules patient follow-ups and procedures
    • Coordinates transportation for our procedure patients, if needed
    • Inform and provide patient with necessary information and instructions prior to procedure date
    • Follows-up on all Canceled or No-Show Patients
    • Check-out patients
    • Sends prescriptions to pharmacy via fax or e-mail
    • Move patients through appointments as scheduled
    • Answer telephone and deal with inquiries
    • Update patients' information into database
    • Able to travel between various locations if needed
    • Flexible scheduling may be required to meet company needs
    • Other duties as assigned

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
    • Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
    • Strong attention to detail: being careful about detail and thorough in completing work tasks
    • Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
    • Exceptional customer service and phone etiquette
    • Ability to communicate professionally with patients
    • Bilingual; fluent in English and Spanish

    EDUCATION AND EXPERIENCE:

    • High School diploma; some college preferred
    • Minimum 1-2 years in medical office scheduling setting

    BENEFITS OFFERED:

    • 3 Medical Plans
    • 2 Dental Plans
    • 1 Vision Plan
    • Employee Assistance Program
    • Short and Long-Term Disability Insurance
    • Basic and Voluntary Life with AD&D Plan
    • 401(k) with a 2-year vesting
    • PTO + Holidays

    Please visit our website for more information:

    Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

    Job Posted by ApplicantPro
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