- Preferred Associate's Degree in Business, Finance or related majors or equivalent work experience.
- A minimum of two years' customer service experience or equivalent work experience.
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Customer Experience Specialist
2 weeks ago
Farm Credit Services of America Lincoln, United StatesJob Summary · Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the ma ...
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Customer Experience Specialist
2 weeks ago
Farm Credit Services of America Lincoln, United StatesJob Summary · Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the ma ...
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Customer Experience Specialist-Livestock
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Customer Experience Specialist-Companion Animal
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Neogen Lincoln, United StatesCome Be Part of a Mission that Matters · Essential Duties and Responsibilities: · Execute onboarding tasks for new business or commercial clients. · Provide an elevated level of technical knowledge of products, people, and internal processes for external and internal customers. ...
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Customer Experience Specialist-Companion Animal
3 weeks ago
Neogen Lincoln, United StatesCome Be Part of a Mission that Matters · Essential Duties and Responsibilities: Execute onboarding tasks for new business or commercial clients. · Provide an elevated level of technical knowledge of products, people, and internal processes for external and internal customers. ...
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Training Specialist
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Family Support Specialist
1 week ago
Lincoln Parents' Center Lincoln, United StatesFamily Support Specialist · Lincoln Parents' Center's mission is to positively impact child development and nurture healthy parent-child relationships during the critical early learning years. · Job Qualifications: · - Bachelors Degree preferably in education, social services or ...
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Specialist in Ophthalmology
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Infinity Ventures Lincoln, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you On behalf of our client, an ophthalmology practice in the Cham area, we are currently seeking a conservative specialist in ophthalmology (m/w/d) to join their team as soon a ...
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Specialist in General Medicine
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Stellar Enterprises Lincoln, United StatesIn the field of permanent placement and temporary staffing in the medical service, you will find a trustworthy and reliable partner by your side in akut Doc. · Our client is a network of medical care centers. The locations work together interdisciplinary and cover the specialties ...
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Receptionist (m/f/d)
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Titan Industries Lincoln, United StatesLincoln Receptionist (m/f/d) · Location: Haren · Working hours: Full-time · 1,400 employees. 24 locations worldwide. Since its founding in 1972, we have been continuously growing. We are specialists in mobile space solutions in container construction. As a family-owned company, w ...
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Senior Physician Internal Medicine
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Velocity Solutions Lincoln, United States* You will accompany your patients before, during, and after medical procedures · * A role with a high proportion of regional anesthesia · * Supervision of assistant doctors · Currently, we are looking for a senior physician in anesthesiology and pain therapy (m/f/d) for a hospit ...
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Specialist in Anesthesiology
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Skyline Solutions Lincoln, United StatesAcute Doc is a specialist in the recruitment and placement of doctors within the akut... Med Group, which is the nationwide market leader for medical professions. We advise and support doctors in their search for a suitable position, helping them to achieve their personal career ...
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Training for Specialist in Warehouse Logistics
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Cascade Ventures Lincoln, United StatesTraining at MÖBEL MARTIN: Living better, learning better, working betterAre you looking for a training that will propel you forward? Then you've come to the right place: · Warehouse Logistics Specialist (m/f/d) in Konz-Könen · The facts in brief · Start of training: August 1, 202 ...
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Resident Physician
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ITIL Process Specialist
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Logistics Warehouse Specialist
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Phoenix Innovations Lincoln, United StatesAs a Technology Operations Specialist, you will have the opportunity to work in a dynamic and diverse international team. With your extensive expertise in the field, strong leadership skills, and dedication to providing high-quality service, you will play a crucial role in enhanc ...
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Lean Manager
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Hubbell Incorporated Lincoln, United States**Date**:May 22, 2024 · **Location**: Lincoln, NH, US, 03251 · **Company**:Hubbell Incorporated · **Job Overview**: · - The Lean Specialist will lead the site(s) continuous improvement efforts and is responsible for driving continuous and significant improvement impacting safety, ...
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LPN or RN
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Grifols Careers Lincoln, United States Full time· Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the w ...
Customer Experience Specialist - Lincoln, United States - Farm Credit
Description
Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the marketplace. That is why we seek highly motivated, positive-thinking people who foster honesty and integrity - the core values that guide how we work and treat others.
Seeking a facilitator of the customer journey through the loan process and all aspects of product delivery before, during and after the closing. As a Customer Experience Specialist, you will be the customer's point-of-contact, establishing strong relationships by providing exceptional levels of service and support. You will engage with customers, prospects, team members and visitors through phone, in-person, and digital channels. Responsible for monetary accounting activities, addressing customer inquiries, assisting with customer-facing technology and overall management of office operations. Accountable for application processing and coordination from the point of application through working with customers to obtain signatures.
Essential Duties & Responsibilities
Customer & Sales Assistance
• Responsible for accurately documenting customer interactions and seeing them through to resolution, including collaboration with teammates and escalation to internal resources when necessary. Generate referrals by promoting core products, services and digital tools. Provide Sales Support for Sales Team.
Monetary Activities
• Follow established protocols to prevent fraud and risk, ensuring appropriate authorization forms are signed, and document and process all monetary transactions such as payments and wire transfers. Responsible for addressing customer inquiries related to payments, interest, and account changes, as well as resolving overdrafts and past due accounts with the involvement of other teammates, if necessary.
Loan Application and Line of Credit Processing and Coordination
• Coordinate new loan application needs from submission to obtaining signatures from customers. Enter applications into appropriate systems and work with officers to gather necessary financial, legal, and identification documentation. Responsible for renewal administration which includes requesting financial information from customers, submitting financials for input, and verifying customer-provided financials. Contact customers regarding renewal status and coordinate with other teammates to ensure documents are prepared. Renewal of operating line of credit.
Office Operations:
• Responsible for tasks like managing invoices, maintaining office supplies, coordinating loan file record retention, providing administrative support to team leaders and teammates, validating vendor identification and work orders, coordinating facility service requests, and managing pooled vehicles by scheduling maintenance and repairs.
Education Requirements
