- Oversee all aspects of operations including event staffing, set-ups and changeovers, and ADA compliance for the entire complex.
- Plan, direct, coordinate, and review the work plan for operations staff; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.
- Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
- Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments, as necessary.
- Develop and maintain an accurate record keeping system including equipment maintenance and inventory logs.
- Attend weekly staff meetings. Develop and maintain a harmonious working relationship with all of the other departments.
- Review contracts, speak with tenants, and work with subcontractors to determine special requirements.
- Inspect conversions, construction, and installation progress to ensure conformance to established specifications.
- Act as a liaison between unions, tenants and facility contractors as needed.
- Plan, budget and schedule facility modifications including cost estimates, bid sheets, layouts and contracts for construction and conversions.
- Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings.
- Responsibilities include but are not limited to making sure contractual agreements are met and clients' event requirements and changes have been made in a timely fashion. On-duty staff/subcontractors ultimately report to the MOD through any Managers or Supervisors who are present during the event.
- Work extended and/or irregular hours including nights, weekends, and holidays, as needed.
- Provide the highest customer service excellence.
- Other duties as assigned.
- Minimum of three (3) years' experience in an operations position in a convention center, event center, arena, performing arts center, theater, or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
- Bachelor's degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
- Familiarity with OSHA requirements
- Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
- Possess skills and experience in labor relations, purchasing procedures and supervising/training personnel.
- Engage in much decision making that is generally governed by procedure and guided by policy.
- Possess any licenses, certificates or training required by local, state, or national authorities for the operation of the equipment found in the facility.
-
Marketing Intern| BOK Center
6 days ago
teamworkonline Tulsa, United StatesOverview · The Marketing department is looking for a creative, outgoing, hard-working, dependable, independent thinker who has the desire to work in marketing and is excited to support the BOK Center marketing initiatives. The individual will learn about marketing for a wide rang ...
-
Housekeeping Manager| BOK Center
1 week ago
teamworkonline Tulsa, United StatesOverview · Under general supervision of the Director of Operations, the Housekeeping Manager is responsible for assisting in administration, planning, budgeting and direction for the housekeeping of the BOK Center including supervising and directing part time and full-time housek ...
-
Capital Projects Manager| BOK Center
5 days ago
Oak View Group Tulsa, United StatesOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
-
Capital Projects Manager| BOK Center
2 weeks ago
Oak View Group Tulsa, United StatesOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
Senior Staff Accountant| BOK Center
1 week ago
Oak View Group Tulsa, United StatesOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
Housekeeping|Part-time| BOK Center
6 days ago
teamworkonline Tulsa, United States Part timeOverview · Maintain a clean working environment for all staff & visitors. Ensure all areas are safe. · This role will pay an hourly wage of $10 to $12.00. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. · end date 7/31/2024 · Responsibilities · Clean & sanitiz ...
-
Concessions Attendant|Part-time| BOK Center
1 week ago
Oak View Group Tulsa, United States Part timeOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, ...
-
Production Runner|Part-time| BOK Center
1 week ago
Oak View Group Tulsa, United States Part timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
Concessions Attendant|Part-time| BOK Center
5 days ago
Oak View Group Tulsa, United States Part timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
AV Technician|Part-time| BOK Center
1 week ago
Oakview Group Tulsa, United States Part timeOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
-
Concessions Barback|Part-time| BOK Center
1 week ago
Oak View Group Tulsa, United States Part timeOverview: · Under the direction of the premium managers & leads, the Barback is charged with the accurate and timely delivery of all orders and providing support to premium club bars/concessions, catering and suites team of frontline service associates. The associate must be ava ...
-
Warehouse Runner|Part-time| BOK Center
2 days ago
Oak View Group Tulsa, United States Part timeOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
-
Premium Bartender|Part-time| BOK Center
1 week ago
Oakview Group Tulsa, United States Part timeOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
-
Ticket Seller|Part-time| BOK Center
6 days ago
teamworkonline Tulsa, United States Part timeOverview · The Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in a responsible mann ...
-
Concessions Supervisor|Part-time| BOK Center
5 days ago
Oak View Group Tulsa, United States Part timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
Ticket Seller|Part Time| BOK Center
1 week ago
Spectra Experiences Tulsa, United States Part timeThe Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in Ticket, Part Time, Seller, Cu ...
-
Premium Bartender|Part-time| BOK Center
1 week ago
Oak View Group Tulsa, United States Part timeOverview: · The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to wor ...
-
Concessions Supervisor|Part-time| BOK Center
1 week ago
teamworkonline Tulsa, United States Part timeOverview · The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations.. The Concessions Supervisor must be personable and able to work in an ever- changing ...
-
Production Runner|Part-time| BOK Center
6 days ago
teamworkonline Tulsa, United States Part timeOverview · The Production Runner under the direction of the Director of Event Services provides a variety of operational support functions for the Event Services department. This position works concert/event days only. · This role will pay an hourly wage of $21.50 · For PT roles: ...
-
Warehouse Runner|Part-time| BOK Center
2 weeks ago
teamworkonline Tulsa, United States Part timeOverview · This position is responsible for the stocking and rotation of products at all concession locations on a daily · basis. This position will also assist in receiving and storage of all products and maintenance and cleaning of · foodservice equipment. Prior experience wi ...
Operations Manager| BOK Center - Tulsa, United States - teamworkonline
Description
Overview
Under general supervision of the Senior Operations Manager, the Operations Manager is responsible for assisting in administration, planning, budgeting, and direction for the operations of the BOK Center including supervising and directing personnel including full time staff, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the entire facility.
This role will pay a salary of $55,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
job expires 6/30/2024Responsibilities
Qualifications