Purdue International Scholar Assistance Specialist - West Lafayette, United States - Purdue University

Purdue University

Verified Company

West Lafayette, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Req Id:31248
Job Title:
Purdue International Scholar Assistance Specialist
Job Summary

The Purdue International Scholar Assistance Specialist contributes to the centralized coordination of clerical and administrative support for services provided by the International Scholar Services team.

It is a high volume, data-focused role that nonetheless prioritizes a high standard of "non-bureaucratic" customer service.

This position will:

Engage in fast but accurate, high volume data entry into online tracking systems, excel spreadsheets, Salesforce CRM system, and other tools. Submit data and documents into webbased data management systems. Monitor requests to perform additional administrative tasks to ensure advancement of the request through Purdue systems
Provide inperson, virtual and communicationbased customer service, support and outreach for our customer departments and internationals, as well as with campus partners, stakeholders, and our customers. Meet with and "checkin" arriving international scholars.
Seek out opportunities to provide welcoming support for our sponsored population

The position will also serve as a resource for assigned areas of responsibility

This role is hybrid:
some remote work is permitted, but both in-office and campus presence is essential.

Required:

High School diploma/GED
3 years of related experience
Highvolume and complex data entry, with precision attention to detail
Highquality customer service in extremely fastpaced, highvolume environment
Analytical ability under pressure and time constraints to meet deadlines
Proven adaptability to changing circumstances and shifting priorities
Strong organizational and time/project management skills
Ability to identify routine problems and implement or recommend solutions
File management and record keeping
Excellent verbal, written communication skills
Microsoft Word; Excel, including Excel reports; Outlook; Windows

Preferred:

Purdue University experience
SharePoint, Adobe DC, Cascade
Salesforce or similar customer relationship management system

Additional Information:

Purdue will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Non-Exempt (Eligible For Overtime)
Retirement Eligibility: Nonexempt Defined Contribution Plan
Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply

What You'll Get in Return:

Take Your Next Giant Leap

We never stop, we keep going, because Discovery is in our DNA, and we want you to discover a Career at Purdue University Come work alongside a family of diverse culture with faculty, students, and staff who come together to become one, Boilermakers Our greatest adventures are yet to come, and we want to include you.

Come take your Next Giant Leap and Discover your next career

Posting Start Date:4/16/24