- High school diploma or equivalent is required, unless otherwise waived by Human Resources Management.
- Six (6) months of cash-handling experience required.
- Previous hospitality (casino, hotel, retail or guest services experience) preferred.
- Serve Casino and Hotel guests in a pleasant and efficient manner while maintaining excellent service.
- Maintain inventory and supplies based on par level. Counting cash, separating charge slips, and preparing bank deposits.
- Ensure payment is made for merchandise order.
- Maintain and clean any display equipment, shelving, countertops, windows, and mirrors.
- Ensure display areas and countertops are properly cleaned and maintained throughout shift.
- Ensure all displays cases and beverage refrigerator/freezers are clean and stocked throughout shift.
- Display all prepackaged food and merchandise in accordance with ServSafe and other regulatory standards.
- Prepare and display all food and merchandise in accordance to ServSafe and other regulatory standards.
- Must be knowledgeable for full utilization of the Point of Sale (POS) system.
- Maintain an organized work area for convenient guest interaction and safety.
- Maintain knowledge and answer guest questions regarding all general aspects of the Casino and Hotel related information.
- Assess each guest and recognize their needs for purchase.
- Properly bag or package purchases for guests.
- Ability to work a flexible schedule (available for morning, mid, evening, and night shifts, weekends/holidays as required).
- Follows applicable TMCR company policies and procedures including Hotel Operations policies & procedures.
- Perform other duties as assigned.
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Description
Purpose of Position:
Assist guests with purchases, cashiering, stocking, and displaying items. Serving guests in an efficient and pleasant manner while accurately executing guest transactions and receiving guest payment.
Education/Experience:
Job Responsibilities and Duties:
Additional Responsibilities:
Access to Sensitive Areas:
Hotel/Retail storage areas, email access and all sensitive areas when accompanied with authorization.
Must be able to work Nights, Weekends, and Holidays