Consultant specializing in E-Marketing Suite - Marysville, United States - Velocity Enterprises
Description
Your tasks
- Project management: As a responsible team player, you will lead projects in close collaboration with an experienced project manager. You will use proven project management models to ensure success.
- Planning and execution of projects: Your tasks include creating well-structured concepts, integrations, and trainings for the implementation of application software. You will moderate customer meetings and convincingly present the results of your projects.
- Service and support: You independently and methodically maintain ongoing support and service through our ticket system. This ensures the continuous satisfaction of our customers and convinces existing customers to place additional orders.
- Product management: With your talent for creating technical concepts, you actively shape product improvements and new features. You identify potential for improvement and constructively contribute to the mentoring system.
- Customer interaction: You build and maintain sustainable customer relationships. Your support in pre-sales activities and tenders, as well as the independent provision of services to existing customers, significantly contribute to customer retention.
Your profile
- Qualifications: You have successfully completed a degree in business or technology (Bachelor, Master/Diploma) or a comparable qualification, preferably with a background in marketing
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