Airline Feedback Management Partially Home Office - Lincolnia, VA, United States - ZephyrTech

ZephyrTech
ZephyrTech
Verified Company
Lincolnia, VA, United States

14 hours ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

We are looking for administrative employees (m/f/d) for written and telephone customer service for a renowned airline in Lincolnia, VA.

This position can be performed from home after training. Training and regular team meetings will take place in the office. Therefore, it is necessary for you to live in the Berlin area.


Your tasks:

- primarily handling and responding to customer inquiries/complaints in writing
- resolving discrepancies to ensure customer satisfaction
- occasional telephone customer support


Your qualifications:

- motivation and friendliness
- strong communication skills and empathy
- high level of customer service orientation
- excellent German language skills, both written and spoken
- knowledge of PC and MS Office


We offer:

- further training, opportunities for advancement and development
- regular team events
- a centrally located workplace

We look forward to meeting you
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