- n expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems.
- Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field.
- Experience in handling and liaising with multiple vendors/Partner/Teams.
- Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory.
- Knowledge of JAMF, Microsoft SCCM, Microsoft Intune, File Vault Disk Encryption Interact with numerous computer platforms in a multi-layered client server environment.
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
- Strong ability to quickly and independently master new technology, then provide support and consultation on usage of new technologies.
- Strong customer service orientation.
- strong team player, works effectively under pressure, and ability to multi-task.
- Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.
- Excellent interpersonal communication skills (verbal, written and listening) since candidate will have daily interaction with faculty, administrators, and staff.
- Exceptional documentation skills.
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time.
- To adhere to quality standards, regulatory requirements and company policies.
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
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IT Support Engineer
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Crimson Enterprises North Valley Stream, United StatesOverview · Efficiently functioning IT systems ensure that operations at Amazon run at top speed at all times. Our IT Support Engineers work behind the scenes to solve problems and improve our systems, ensuring optimal operation of our business. Your focus is on ensuring that our ...
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Support Engineer
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Endeavor Streaming Melville, United StatesWho We Are: · Endeavor Streaming, a subsidiary of Endeavor, is a global leader in premium video distribution for live and on-demand content across sports, entertainment, media and lifestyle. Through its complete end-to-end streaming platform and unique service offerings inclusiv ...
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Telephonics Farmingdale, United StatesProvides technical support to Production personnel for release of new test programs and procedures (hardware and software). Assists in the transition from engineering to production test methods. Coordinates operation, maintenance, and repair activiti Support Engineer, Engineer, E ...
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IT Support Engineer
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Open Systems Technologies Farmingdale, United StatesA financial firm is looking for an IT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities: · Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and ...
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Creditors Accountant
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Crimson Technologies Deer Park, NY, United States Freelance**Deer Park, NY - Die timecon GmbH & Co. KG is a sophisticated and owner-managed personnel consulting company specializing in the placement and provision of skilled and managerial professionals. · Our client in the mechanical engineering industry is looking for a conscientious an ...
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Sapphire Solutions Wheatley Heights, United StatesWheatley Heights 'INNOVATIVE ANTRIEBSSYSTEME DEUTZ is known for providing drives that power vehicles and machinery around the world. This is our core business and our passion. Our passion is shared by approximately 5,000 employees worldwide in our production and administrative de ...
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Trading Support Engineer
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Director of Maintenance
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Dominican Village Inc Babylon, United States**Dominican Village** is a not-for-profit, senior living community and assisted living residence founded in 1992 by the sisters of St. Dominic of Amityville, New York. · Our mission is to provide a supportive environment in which the sacredness of life and the dignity of each per ...
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Desktop Support Engineer
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Diverse Lynx Farmingdale, United StatesPosition: Desktop Support Engineer · Location: New York, NY · Duration: Full-Time · Desktop Support Engineer · Skill · Desktop Management - Infrastructure Services (IS) · Skill Type · Marketable · Minimum Experience 4 - 6 Years · 1. Strong language proficiency and inter personal ...
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Deskside Support Engineer
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Diverse Lynx Farmingdale, United StatesRole: Deskside Support Engineer · Location: New York, NY (onsite) · Duration : Long Term · Job Description · Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions. · Creating and tracking incidents via service now · Hard ...
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IT Support Engineer
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Express Employment Professionals Defunct Massapequa, United StatesJob Description · Job Description · Support Engineer: · Review scheduled tickets, confirm tickets are scheduled according to; Client requested schedules, Priority, then total age of ticket. · Throughout the day a Support Engineer will be responsible for: · Receive transfer esca ...
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Facility Manager
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Covanta West Babylon, United StatesWho we are · For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. · Our Vision · Reworld is leading the charge to a carbon-negative future through revol ...
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Construction Project Bookkeeper/admin Ass't
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ALC Steel Corporation West Babylon, United StatesALC Steel Corporation is looking for a bookeeper/Admin with experience working in commercial subcontractor construction · **Qualifications**: · - _**Commercial construction experience - requirement**_ · - 3 years (min) Experience Required · - Strong Organizational skills · - must ...
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Transfer Specialist
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Mechanical Engineering
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H2M architects + engineers Melville, United StatesH2M architects and engineers is seeking a Department Manager to join our well-established Melville, NY office. We seeks a dynamic professional engineer to direct projects, manage client relations, and develop and manage our Mechanical team (at various levels) on overall HVAC desi ...
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Manager, Engineering Lab
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Tutor (m/f/d) in RHeinberg - Abacus
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Wastewater/ Water Project Manager
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H2M architects + engineers Melville, United StatesH2M architects + engineers, a multidiscipline architectural, engineering, environmental consulting firm seeks an experienced Project Manager to work out of our Melville Office to manage and track the progress of multiple projects. Projects will be focused on the design, planning ...
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Project Manager
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Haugland Group Melville, United StatesHaugland Energy Group has an immediate opportunity for an experienced Project Manager with familiarity of power infrastructure projects, with an emphasis on catenary systems. · At Haugland, we understand that pushing the boundaries of what has been done is essential to develop th ...
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Data Warehouse Support Engineer
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Diverse Lynx Farmingdale, United States· Hi · My name is Ved and I'm a Team Lead Recruiter at Diverse Lynx. We provide IT Consulting Services to our customers immediate and long-term resource needs. I am contacting you either because your resume has been posted to one of the internet job sites to which we subscribe o ...
Desktop Support Engineer - Deer Park, United States - Cynet Systems
Description
Job Description:Pay Range: $16hr - $21hr