Jobs
>
Sulphur Springs

    Customer Service Associate - Sulphur Springs, United States - SIGNATURE SOLAR LLC

    SIGNATURE SOLAR LLC
    SIGNATURE SOLAR LLC Sulphur Springs, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Signature Solar seeks a dedicated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be our valued customers' primary point of contact, handling incoming calls, emails, and face-to-face inquiries and ensuring a positive customer experience. You will collaborate with internal departments to find effective solutions, assess customer needs, and facilitate seamless transfers to specialized departments when required. Your attention to detail is crucial as you maintain accurate records of customer interactions, feedback, and resolutions.

    A successful candidate must be able to:

    • Handle incoming calls, emails, and occasional face-to-face inquiries from customers.
    • Act as the first point of contact for customer concerns, inquiries, and support requests.
    • Efficiently track and monitor customer orders from initiation to delivery.
    • Keep customers informed about the status of their orders and provide accurate delivery timelines.
    • Work closely with customers to identify and resolve any issues or concerns they may have.
    • Collaborate with internal departments to find effective solutions and ensure customer satisfaction.
    • Assess customer needs and determine the appropriate department for issue resolution.
    • Facilitate transfers to specialized departments when necessary, ensuring a seamless customer experience.
    • Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
    • Provide order support, changes, and payments and coordinate with the sales team and customers.
    • Stay informed about Signature Solar's products and services to effectively address customer inquiries.
    • Participate in ongoing training to enhance product knowledge and customer service skills.
    • Gather and report customer feedback to contribute to continuous improvement initiatives.
    • Identify opportunities to enhance the overall customer experience.
    • All other duties assigned.

    A successful candidate will demonstrate:

    • Ability to communicate clearly and effectively via face-to-face, voice, and email.
    • Excellent time and task management skills.
    • Ability to efficiently utilize various software applications, multiple screens, and headsets with microphones while interacting with a customer.
    • Strong attention to detail, willing attitude, and critical thinking skills.

    Qualifications:

    • Ability to thrive in a fast-paced environment, adapt to changing priorities and deliver timely solutions to customers.
    • Excellent verbal and written communication skills to explain technical concepts to customers clearly and concisely.

    Physical Requirements:

    • This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.

    Signature Solar Perks:

    • Medical.
    • Dental.
    • Vision.
    • Supplemental life.
    • PTO.
    • Company-branded merchandise.
    • Community events.
    • Company-funded continued education opportunities.
    • Discounts and perks through locally owned businesses.
    • Free Lunch Fridays

    EEO Statement:

    • Signature Solar is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
  • SIGNATURE SOLAR LLC

    Customer Service Associate

    3 weeks ago

    SIGNATURE SOLAR LLC Sulphur Springs, United States

    Job Description · Job DescriptionSignature Solar seeks a dedicated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be our valued customers' primary point of contact, handling incoming calls, emails, and face-to-face inquiri ...

  • CHRISTUS Health

    RN, Registered Nurse Float

    1 week ago

    CHRISTUS Health Sulphur Springs, United States

    · Summary: · The Registered Nurse Float has the responsibility and accountability of assessing patient/family health problems and resources, and taking a leadership role in the planning, implementing and evaluation of the nursing plan of care provided by the nursing team. The Re ...

  • Christus Health

    RN, Registered Nurse

    4 weeks ago

    Christus Health Sulphur Springs, United States

    · Summary: · Responsible for patient assessment, patient care planning,and provision of quality nursing care to an assigned group ofpatients for a defined work period. Provides direction andsupervision to LVN/LPNs, nursing assistants, unit secretaries andother clinical/clerical ...

  • Christus Health

    RN, Registered Nurse Float

    1 week ago

    Christus Health Sulphur Springs, United States

    · Summary: · The Registered Nurse Float has the responsibility andaccountability of assessing patient/family health problems andresources, and taking a leadership role in the planning,implementing and evaluation of the nursing plan of care provided bythe nursing team. The Regist ...

  • Sage Hospitality

    Restaurant Supervisor

    4 weeks ago

    Sage Hospitality Hopkins, United States

    Why us?: · Experience a re-energized hotel near Minneapolis offering an ideal location, nestled amongst walking paths and perfect for outdoor events, yet close to highways and attractions. The Minneapolis Marriott Southwest, a premier hotel in Minnetonka, MN, provides a haven fo ...

  • Eurest

    directof of dining services

    2 weeks ago

    Eurest Hopkins, United States Full time

    Eurest NOW HIRING: DIRECTOR OF DINING SERVICES · (CORPORATE DINING) · $70,000/yr · As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and m ...

  • Sovos Compliance

    Supervisor, Compliance Services

    4 days ago

    Sovos Compliance Hopkins, United States

    Build your future with Sovos. · If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the e ...

  • FlexCare Medical Staffing

    Travel Speech Language Pathologist

    1 week ago

    FlexCare Medical Staffing Sulphur Springs, United States

    FlexCare Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Sulphur Springs, TX. Shift: 5x8 hr days Start Date: 06/17/2024 Duration: 13 weeks Pay: $2262.8 / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FO ...

  • Broadway Smiles

    Associate Dentist

    5 days ago

    Broadway Smiles Sulphur Springs, United States

    Job Description · Job DescriptionJob Title: Associate General Dentist (Full/Part-Time, 2-4 Days) · Location: Broadway Smiles, Sulphur Springs, TX · Job Type: Full or Part-Time · Job Summary: · We are seeking a skilled and compassionate Associate General Dentist to join our dental ...

  • Corps Partners

    Accounting & Tax Manager

    4 weeks ago

    Corps Partners Hopkins, United States

    Compensation: up to $80k + bonus making the total comp $100k+Overview:Our distinguished client, a well-established accounting firm, is actively seeking an accomplished and proactive Accounting and Tax Manager to seamlessly integrate into their local team. This role presents your ...

  • 0000050176 RBC Capital Markets, LLC

    Client Associate/Registered Client Associate

    2 weeks ago

    0000050176 RBC Capital Markets, LLC Hopkins, United States Full time

    Job Description · What is the opportunity? · Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clien ...

  • ITech Consulting Partners

    Accounting & Tax Manager

    4 weeks ago

    ITech Consulting Partners Hopkins, United States

    Compensation: up to $80k + bonus making the total comp $100k+Overview:Our distinguished client, a well-established accounting firm, is actively seeking an accomplished and proactive Accounting and Tax Manager to seamlessly integrate into their local team. This role presents your ...

  • Cameron Craig Group

    Accounting & Tax Manager

    4 weeks ago

    Cameron Craig Group Hopkins, United States

    Compensation: up to $80k + bonus making the total comp $100k+Overview:Our distinguished client, a well-established accounting firm, is actively seeking an accomplished and proactive Accounting and Tax Manager to seamlessly integrate into their local team. This role presents your ...

  • MiTek

    Software Product Manager

    1 week ago

    MiTek Hopkins, United States Full time

    Description · MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable ...

  • MiTek

    Principal Product Portfolio Manager

    2 weeks ago

    MiTek Hopkins, United States Full time

    Description · MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable ...

  • Sovos Compliance

    Implementation Consultant

    2 days ago

    Sovos Compliance Hopkins, United States

    Build your future with Sovos. · If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the e ...

  • SCUSA Saputo Cheese USA Inc.

    Maintenance Utilities Technician

    2 weeks ago

    SCUSA Saputo Cheese USA Inc. Sulphur Springs, United States Full time

    At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of ou ...

  • Sovos

    Customer Success Manager

    2 weeks ago

    Sovos Hopkins, United States

    Build your future with Sovos. · If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ...

  • Sovos

    Senior Demand Marketing Manager – SMB

    2 days ago

    Sovos Hopkins, United States

    Build your future with Sovos. · If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ...

  • CHRISTUS Health

    Full-Time Nurse

    2 weeks ago

    CHRISTUS Health Sulphur Springs, TX, United States Full time

    · Summary: · Responsible for patient assessment, patient care planning, and provision of quality nursing care to an assigned group of patients for a defined work period. Provides direction and supervision to LVN/LPNs, nursing assistants, unit secretaries and other clinical/cler ...