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Langhorne

    Service Technician - Langhorne, United States - Securitas Electronic Security

    Securitas Electronic Security
    Securitas Electronic Security Langhorne, United States

    2 weeks ago

    Securitas Electronic Security background
    Technology / Internet
    Description

    Securitas Technology Corporation (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

    STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services.

    As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

    STC is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on ST products at customer sites.

    The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

    Responsibilities
    Respond to trouble tickets to ensure application uptime and system performance
    Work individually and as a team to diagnose and resolve application issues
    Execute preventative maintenance tasks to maximize application availability and identify system faults
    Perform routine configuration changes (user permissions, application configuration, etc.)
    Document all system modifications through a digital change control tracking system
    Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
    Perform pre-deployment end to end testing of all upgrades and major modifications
    Perform on site installations of software upgrades and major modifications

    Minimum Requirements
    High School diploma required or equivalent
    Familiarity installing and troubleshooting low voltage equipment
    Strong working knowledge of commercial access control, CCTV, burglary alarm,

    intrusion systems, and fire alarms
    Strong working knowledge of Microsoft Office
    Strong written and verbal communications skills
    Working knowledge of network communications and IP addressing
    Excellent problem solving and analytical skills
    Excellent time management skills
    Positive attitude and strong work ethic
    Certifications in enterprise grade CCTV and Access Control systems a plus

    Securitas Technology Corporation offers comprehensive benefits including:
    Highly competitive salary
    Company training and industry leading certification program
    Company Vehicle
    Company Cell Phone
    Medical, Dental, Vision, and Life Insurance
    Company Paid Short Term and Long-Term Disability
    401K with 60% Match up to 6% of salary
    Paid vacation, holiday and sick time
    Educational Assistance
    Exceptional growth opportunities
    Wide variety of employee discounts on travel, equipment, and more
    We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.

    Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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