Lawful Intercept Specialist - Tempe, United States - Iridium Satellite, LLC

Iridium Satellite, LLC

Verified Company

Tempe, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Overview:

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world.

For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

Position Summary, Job Requirements & Responsibilities:

What We're Looking For:

If you are experienced in troubleshooting, research, data mining, Microsoft Office tools, have light scripting/other computer languages, general telecommunications principles, and have at least 5 years of experience with the various telecommunicaitons services, products, and base station equipment, then you will be excited about the Call Intercept/Rescue Analyst opening with Iridium on our Call Intercept team.

In this role, you will focus primarily on/be tasked primarily with completing and delivering lawfully requested call information/content/analysis to authorized law enforcement agencies and providing around the clock responses to bona fide, world-wide rescue coordination centers in matters of loss of life or limb.

You will thrive/succeed in this role if you are independent, a self-starter, can think outside the box, can interpret and understand technical directives/equipment, understand the high-level Iridium network and all services it provides, can understand legal requirements, and follow internal Iridium policies and procedures.

This position requires an active/current Secret Security Clearance with the ability to obtain a Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You'll Do:

Be responsible for accepting, logging, and executing incoming lawful intercept and subpoena compliance requests, preparing formatted search results for compliance requests, and providing Point of Contact (POC) duties for worldwide rescue coordination centers
Work independently to research, collect, collate, and format compliance requests for lawful intercept and subpoena compliance and worldwide rescue coordination centers
Recognize issues pertaining to individual Iridium telecom services and how they can affect effective lawful intercept platforms and craft/propose solutions to these issues
Develop tools and/or procedures for research, collect, collate, and format compliance requests for lawful intercept and subpoena compliance and worldwide rescue coordination centers
Create/edit/modify lawful intercept operations as required by lawful order or research data affecting the effective intercept of those telecommunications and the various call data repositories as they undergo changes, upgrades, and decommissioning
Identify possible conflicts between requested lawful intercept and compliance operations with the plans, policies and procedures internal to Iridium, changes in information stored in data repositories within the Iridium system, possible issues with Iridium network infrastructure that could affect the collection of intercepted communications, changes and/or additions to user equipment that could affect the effectiveness of lawful intercept operations, changes in technical specifications regarding the Iridium network, Gateway equipment, services, user equipment, constellation firmware upgrades, or changes in procedures performed during the normal course of business

Experience & Education Requirements / EEO:

What You'll Need to Succeed:

Bachelor's degree in telecommunications or related field OR equivalent relevant experience in lieu of degree
5+ years of relevant experience in the terrestrial telecommunications industry and/or satellite telecommunications industry
Skilled at troubleshooting electronic devices/equipment, working with different computer operating systems, and computer networking
Strong communication skills, with the ability to confidently present products, deliverables, analyses, and/or issues
Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions
Be able to complete tasks independently and collaborate in team settings
Be comfortable managing upward, including being a proactive communicator and asking for help when needed. Have confidence and be able to establish valuable relationships with others.
Must be able to prioritize key tasks and have a strong sense of ownership over your work
Be active in seeking out ways to continuously improve yourself and gain new knowledge
Passionate about improving customer relations, internal working relations, providing quality responses

Things That Would be _Great_
if You Brought to the Table: