Room Service Attendant - Lake Mary, United States - The Westin Lake Mary, Orlando North

Description

Job Summary:
We are seeking a dedicated and customer-oriented Room Service Server to join our team.

As a Room Service Server, you will be responsible for providing exceptional service to our guests by delivering food and beverages to their rooms in a timely and professional manner.

Your attention to detail and ability to provide excellent customer service will contribute to the overall guest satisfaction.


Responsibilities:

• Take food and beverage orders from guests via phone or inperson
• Prepare trays with ordered items and ensure accuracy of orders
• Deliver food and beverages to guest rooms promptly and courteously
• Set up trays in an organized and appealing manner
• Provide exceptional customer service by addressing any guest concerns or special requests
• Maintain cleanliness and organization of work area
• Collaborate with kitchen staff to ensure timely delivery of orders
• Process payments accurately and efficiently

Requirements:

• Previous experience in the food industry or customer service preferred
• Strong interpersonal skills with the ability to communicate effectively with guests and team members
• Basic math skills for processing payments
• Knowledge of food handling and safety regulations
• Ability to work in a fastpaced environment while maintaining attention to detail
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand, walk, lift, and carry trays for extended periods of time

Pay:
$10.00 per hour


Experience:

• Hospitality: 1 year (preferred)

Ability to Commute:

• Lake Mary, FL required)

Ability to Relocate:

• Lake Mary, FL 32746: Relocate before starting work (required)

Work Location:
In person