- Respond to Customer inquiries and requests for information, and provide status updates, guidance, and information as outlined and defined in approved Desk Reference Guides, policies and procedures.
- Access internal and client systems, interpret screens, update screens and enter contact notes in automated systems.
- Communicate with client staff as required and forward Case and Customer information when necessary, via telephone, facsimile, or e-mail or other electronic transmission for further processing in accordance with the approved Desk Reference Guides.
- Accurately respond to inquiries with a high degree of respect in a professional and courteous manner.
- CSRs shall have at least one (1) year of Customer service experience.
- A high school diploma or GED is required. Associates Degree or Degree in progress preferred.
- Applicants will be screened for diction, grammar, voice quality and articulation, proficiency with computer and Customer service skills and experience.
- Previous experience as a customer service representative in a call center.
- Ability to navigate in up to seven separate systems and up to three systems simultaneously.
- Ability to navigate and update systems in Windows.
- Ability to convey information and direction for multiple programs during a single interaction.
- Strong verbal, interpersonal and written communication skills
- Team player with the ability to work in a fast-paced environment
- Superior interpersonal skills including courtesy, professionalism, empathy, and a cooperative attitude
- Ability to be flexible to handle multiple priorities and to work limited overtime as necessary
-
Client Services Representative
2 weeks ago
Tidewater Property Management Inc. Owings Mills, United States: · - Come join Tidewater Property Management_ · - We have an immediate need for a _**_Client Services Representative_**_ to work our of our Owings Mills, MD office. Hybrid work schedule available after successful introductory period. Great team environment_ · - What will I do?_ ...
-
Customer Service Representative
2 weeks ago
Environmental Systems Products Owings Mills, United States**Job Description**: · - Give tests results to motorists. · - Assist motorists with extension requests; issue extensions in accordance with state guidelines. · - Perform janitorial and facility care tasks as required. · - Perform emissions tests as needed. · - Perform other dutie ...
-
Customer Service Representative
2 weeks ago
Nation's Home Medical Equipment Owings Mills, United StatesNation's Home Medical Equipment is seeking a full-time Enteral CSR. This role is responsible for the intake and ordering for Enteral patients and caregivers as well as the associated documentation and compliance. · This role is on-site at our Owings Mills office and the schedule ...
-
Customer Service Representative
1 week ago
Hamilton Associates Inc Owings Mills, United StatesAir Techniques International (ATI), a division of Hamilton Associates, Inc., is the leading designer and manufacturer of specialized test equipment for HEPA and ULPA filters, flat sheet media, filter cartridges and respirators used by virtually all government, military and commer ...
-
Csr - Customer Service Representative
2 weeks ago
All-Air Systems Owings Mills, United States**All-Air Systems** · We are an HVAC (Heating and Air Conditioning) service company providing residential and commercial HVAC services in Baltimore and surrounding counties. Even though we provide HVAC services, we like to think that we are more so in the business of providing ex ...
-
Patient Service Representative
2 weeks ago
Clinical Associates, P.A. Pikesville, United States: · At **Clinical Associates**, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surge ...
-
Patient Service Representative
2 weeks ago
Clinical Associates, P.A. Reisterstown, United StatesPATIENT SERVICE REPRESENTATIVE · REISTERSTOWN, MD · Description · At **Clinical Associates**, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to pod ...
-
Patient Service Representative
3 weeks ago
Clinical Associates, P.A. Reisterstown, United States: · At **Clinical Associates**, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surge ...
-
Patient Service Representative
3 weeks ago
Clinical Associates, P.A. Reisterstown, United States: · At **Clinical Associates**, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surge ...
-
Patient Service Representative
1 week ago
Advanced Radiology Pikesville, United States**Job Description**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is i ...
-
Patient Service Representative
2 weeks ago
Clinical Associates, P.A. Pikesville, United StatesAt _**Clinical Associates**_, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surgery ...
-
Client Service Representative
2 weeks ago
United Veterinary Care Owings Mills, United States Full timeDescription · Position at Owings Mills Veterinary Center (fka Owings Mills Animal & Bird) is seeking a full-time Client Service Representative to join our dynamic team. We are a small animal practice offering progressive and comprehensive services in a supportive and collaborat ...
-
Outbound Customer Service Representative
1 week ago
LEN THE PLUMBER LLC Reisterstown, United States**JOIN OUR LEN THE PLUMBER HEATING AND AIR TEAM** · **This position will work out of our Baltimore Call Center - It is a Full Time Hourly position.** · **Essential Job Functions**: · - Initiate outbound phone calls to our established customer base to schedule routine maintenance ...
-
Client Services Representative
1 week ago
Tidewater Property Management Owings Mills, United StatesJob Type Full-timeDescriptionCome join Tidewater Property Management We have an immediate need for a Client Services Representative to work our of our Owings Mills, MD office. Hybrid work schedule available after successful introductory period. Great team environment What will I ...
-
Client Service Representative
2 weeks ago
Holland and Sherry Owings Mills, United StatesWho we are: From our inception in1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London's Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry. In 1998, Holland & Sherry Interiors was born out of this legacy. ...
-
Customer Service Representative
2 weeks ago
Joe Ruggiero - State Farm Agent Owings Mills, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Joe Ruggiero - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...
-
Client Service Representative
2 weeks ago
Holland and Sherry Owings Mills, United StatesJob Description · Job DescriptionWho we are: From our inception in1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London's Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry. In 1998, Holland & Sherry Inter ...
-
Patient Service Representative
6 days ago
RadNet Owings Mills, Maryland, United States PermanentResponsibilities: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its pe ...
-
Patient Service Representative
3 weeks ago
Clinical Associates, P.A. Cockeysville, United StatesAt **Clinical Associates**, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surgery c ...
-
Patient Service Representative
2 weeks ago
RadNet Timonium, United States**Responsibilities**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is ...
Customer Service Representative - Owings Mills, United States - Absolute Staffing & Consulting Solutions
Description
Job Description
Job DescriptionJob Description:
Must reside in Maryland or Virginia to apply - Remote
We are looking for dynamic, hard working professionals ready to grow with us. English and Bilingual positions are available. Working with us means applying a passion for meaningful work on the leading issues of our day. Smart, compassionate, and innovative, we believe in growing the careers of our employees.
The Customer Service Representatives primary duties are:
Minimum Qualifications:
Preferred Skills/Experience:
Professional Skills: