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- JobID: 14370 [Call Center Representative] As an Energy Customer Care Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Use knowledge base and training to accurately answer customer questions and sell appropriate products and services; Listen to customers, understand their needs, and resolve customer issues; Utilize systems and technology to complete account management tasks; Follow all required scripts, policies, and procedures...
Entry-Level Energy Customer Care Agent - Dallas, United States - Mass Markets
