Administrative Assistant - Fredericksburg, United States - Access Star

Mark Lane

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Mark Lane

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Description
Assist the Executive Director, Director for Operations, Human Resources Director, and Managers
(and others, as needed) with various administrative tasks in order to maintain the program.

  • Answer telephone calls and direct them to the proper program/person and take clear messages.
  • Greet and provide assistance to visitors.
  • Coordinate Employee and Client Satisfaction Surveys.
  • Maintain ongoing communication with Direct Support Professionals and sharing necessary
updates with necessary program staff.

  • Oversee postal components, process company mail both incoming and outgoing, etc.
  • Opening/closing confidential case records, filing, correspondence, statistical reports, flyers and
other tasks as assigned.

  • Data entry and work processing (individual and employee records).
  • Manages individual admission into the program and ensuring all required documentation are
received and processed.

  • Order supplies, maintain equipment and facilitate other office repairs in conjunction with
relevant staff.

  • Maintain schedule for all office staff and be aware of scheduling changes.
  • Maintain office systems and procedures and person program specific assignments.
  • Disseminate internal and external public relations & marketing materials and give tours to
prospective individuals/clients and other stake holders.

  • Attends regular inservices to increase skills set and knowledge of development and intellectual
disabilities populations served by AccessStar.

  • Transport individuals to appointments as necessary.
  • Performs Duties of Direct Care professionals as needed.
  • Process all pre hire and post hire paperwork
  • Maintains accurate and uptodate human resource files, records, and documentation.
  • Answers frequently asked questions from applicants and employees relative to standard
policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior level HR staff or management.

  • Maintains the integrity and confidentiality of human resource files and records.
  • Performs periodic audits of HR files and records to ensure that all required documents are
collected and filed appropriately.

  • Provides clerical support to the HR department.
  • May assist with payroll functions including processing, answering employee questions, fixing
processing errors, and distributing checks.

  • Acts as a liaison between the organization and external benefits providers and vendors, which
may include health, disability, and retirement plan providers.

  • Conducts or assists with new hire orientation.
  • Manages employee training/annual trainings.
  • Assists with planning and execution of special events such as benefits enrollment, organization wide meetings, employee recognition events, holiday parties, and retirement celebrations.

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