- Travels daily to assigned customer sites to provide onsite technical support
- Assists in the maintenance of windows servers, as well as all applications in use by customers
- Maintains network equipment, including servers, workstations, PDAs, routers, firewalls, switches, and printers
- Monitors ticketing system and ensures tickets are addressed in a timely fashion
- Performs customer audits and provides recommendations to improve efficiencies
- Assists the Field Services Manager and other IT consultants with scopes of work, as needed
- Communicates with vendors as needed for hardware, software and communications (ISPs), wireless networks, phone systems, PDAs, and desktop applications
- Participates in a rotating on-call schedule
- All other duties, as assigned
- Proficiency with Microsoft Office products, networks and systems such as HP and Dell
- Experience with LAN, WAN, and WLAN technologies
- Knowledge in implementation and troubleshooting Cisco Nexus, Catalyst, and ASA devices
- Working knowledge of enterprise class switches (L2/L3), routers, load balancers and firewalls
- Proficient in network routing protocols like OSPF, BGP, EIGRP, and HSRP
- Configures and troubleshoots VPNs
- Experience working with diverse environments
- Maintains a high level of professionalism and a courteous demeanor
- Strong written and verbal communication skills
- Exceptional customer service skills to engage and service customers efficiently and effectively
- Strong organizational, multi-tasking, detail-oriented, and time management skills
- Positive teamwork skills and ability to maintain a high level of confidentiality
- 3+ years of IT experience in a consulting environment with a Managed Services Provider
- Must have Windows server, Windows desktop experience and knowledge of Microsoft Office
- Working knowledge of TCP/IP, DNS, DHCP, Voice over IP, disaster recovery, and Active Directory
- Industry certification(s) preferred
- Completion of related-IT training, whether it be through a degree program or certification
- Bachelor's degree from a four-year college/university in a related field, preferred
- Valid driver's license and access to transportation to travel to customer sites, preferred
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Field Services Engineer
4 weeks ago
Preferred Utilities Manufacturing Corporation Boston, United StatesPlease apply at: · Position: Field Service Engineer · Reports to: Analytical and Combustion Systems | acs- · About the job: · Analytical & Combustion Systems [ACS], a Subsidiary of Preferred Holdings Company, is a manufacturer's representative located in Bethel, CT with a varie ...
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Service Engineer
2 weeks ago
MRINetwork Jobs Boston, United StatesJob Description · Job DescriptionMRI of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Boston area. This role wi ...
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Infinity Systems Somerville, United StatesAbout the Company · As a family-owned company, we have been facing new challenges every day for over 60 years. We operate nationwide as a competent partner for public, commercial, and industrial clients. · Our core competencies lie in technical building equipment as well as indus ...
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Sr. Field Service Engineer
2 weeks ago
Lighthouse Lab Services Boston, United StatesLighthouse Lab Services represents a client seeking a Sr. Field Service Engineer. This position is based out of Massachusetts. With a mission to advance human health and product safety by providing integrated technology and services to their customers, this client offers unbiased ...
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Director, Managed Services Engineering
4 days ago
AireSpring Boston, United States Full timeJob Description · The Director, MSEs successfully leads a team responsible for managing, creating, designing, implementing, turning up and life cycle support for AireSpring's services. AireSpring's extensive product suite is constantly evolving to meet the needs of the medium en ...
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Field Service Engineer
3 weeks ago
Preferred Utilities Manufacturing Corp. Boston, United StatesJob Description · Job DescriptionPlease apply at: https://www.preferred- · Position: Field Service Engineer · Reports to: Analytical and Combustion Systems | acs- · About the job: · Analytical & Combustion Systems [ACS], a Subsidiary of Preferred Holdings Company, is a manufactur ...
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Field Service Engineer
3 weeks ago
LISEGA, Inc. Boston, United StatesJob Description · Job DescriptionDo you like travel and have a background in "hands-on" Mechanical Engineering? · If you do, then we have the job for you. The job involves the Field Service Engineer ideally having experience with pipe supports, restraints and snubbers. The work w ...
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Field Service Engineer
2 weeks ago
Botrista Boston, United StatesJob Description · Job DescriptionAbout Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push ...
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Software Engineering Manager, Site Services
2 weeks ago
Wayfair Boston, United States Full timeCandidates for this position should be based in Boston, MA and will be expected to comply with their team's hybrid work schedule requirements. · At Wayfair we are well on the way to becoming the world's number one, online destination for all things home. Our core belief is that ...
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Software Engineering Manager, Site Services
2 weeks ago
AMEX Boston, United StatesCandidates for this position should be based in Boston, MA and will be expected to comply with their team's hybrid work schedule requirements. · At Wayfair we are well on the way to becoming the world's number one, online destination for all things home. Our core belief is that ...
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Software Engineering Manager, Site Services
4 weeks ago
Wayfair Boston, United States Full timeCandidates for this position should be based in Boston, MA and will be expected to comply with their team's hybrid work schedule requirements. · At Wayfair we are well on the way to becoming the world's number one, online destination for all things home. Our core belief is that ...
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Specialist, Engineering Services
3 days ago
Jones Lange Lasalle, Inc. Cambridge, United StatesThis position has a high percentage of wrench time and focuses on general maintenance, repair and inspections of equipment associated with the facility. The individual in this role must be available for call-in work and to perform other duties as r Engineer, Specialist, General M ...
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Field Service Engineer
3 weeks ago
Automata LLC Cambridge, United StatesLevel: 4 · Salary band: $125,000 - $152,000 · 8% bonus (annual & discretionary & performance based) · Automata is building a world-class company to disrupt the life science industry and empower scientists by making automation a reality for every lab. · We work with labs acros ...
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Field Service Engineer
3 days ago
Philips Cambridge, United StatesJob TitleField Service Engineer - Southeast AlabamaJob DescriptionThis position supports the Diagnostic Imaging Systems business within the greater Southeastern, AL area. This position will be responsible for customer relationship management through the effective use of technical ...
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Technical Services Engineer
2 weeks ago
Schutz Container Systems, Inc. Somerville, United StatesJob Description · Job DescriptionSince its foundation in 1991, SCHÜTZ CONTAINER SYSTEMShas developed the largest IBC production network in the US, and is recognized as not only the leader in sustainable packaging, but also as a benchmark innovator. Today, in our 13 production loc ...
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Services Engineer
2 weeks ago
Formlabs Somerville, United StatesOur customers depend on our printers to create parts used in all sorts of amazing applications, and our Customer Services team is the number one resource for ensuring customer up-time by providing high quality technical support. Our Services Engineers act as the liaison between o ...
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Service Sales Engineer
1 day ago
LC Anderson, Inc. Brighton, United StatesJob Description · Job DescriptionBenefits:Commission · 401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Health insurance · Opportunity for advancement · Paid time off · Our Commitment: We create a safe and comfortable environment by solving problems an ...
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Field Service Engineer
2 weeks ago
Agilent Boston, United StatesJob Description · Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficien ...
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Field Service Engineer
3 weeks ago
Agilent Boston, United StatesJob DescriptionEvery day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently ...
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BlueWave Solutions Boston Heights, United StatesTo support the "IT Operations" department, Airbus Secure Land Communications GmbH is looking for a Customer Support Engineer (m/f/d) for Firewall Administration at the locations Sulzbach (Taunus) or Berlin. · Help us expand and secure critical infrastructure · Join the team that ...
Field Services Engineer - Boston, United States - Focus Technology Solutions Inc
Description
Job Description
Job DescriptionAre you a Field Services Engineer looking to take the next step in your career? If so, check us out You will be an integral part of a collaborative team providing IT consulting, network administration, field and remote technical support to our clients.
Our Managed IT Services practice offers a full range of services, whether a client has an existing IT department that's looking to offload certain IT functions, or if a client needs a full-service IT department to manage it all, we've got them covered.
Some responsibilities include but are not limited to the following:
Skills:
Education and Experience:
Other: