Human Services Specialist 2 - Phoenix, United States - State of Arizona

State of Arizona

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. _
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

HUMAN SERVICES SPECIALIST 2

Job Location:
Division of Child Care (DCC)
3150 East Union Hills Drive, Phoenix, AZ 85050

Posting Details:

Salary:
$18.63-$20.21 Hourly

Grade: 17

Closing Date: 4/14/2024

This position is 100% an in office setting

Job Summary:

The Division of Child Care (DCC) is responsible for the development, oversight, and implementation of the Child Care and Development Fund State Plan, and additional federal child care relief investments which require states to ensure equitable access to high quality child care, focused on child development and well-being.

DCC is seeking an experienced and highly motivated individual to join our team as an Eligibility Specialist (Human Services Specialist II).

This position is responsible for determining financial and programmatic eligibility for child care services and managing an ongoing caseload.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Conduct client interviews for intakes and reviews on assigned caseload.
Direct contact with contracted providers to authorize, change or stop childcare services.
Research and prepare case histories.
Counsel clients about the availability of different types of child care providers.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

Operating automated equipment and how to navigate through multiple computer operating systems.
Effective case management, including time management, priority setting.
Local demographics Including community programs and resources.

Skill in:

Conducting interviews in a time efficient manner while eliciting information needed.
Listening, communication, written and oral skills.
Diffusing hostile or angry customers.

Ability to:

Absorb, interpret and assimilate large quantities of technical written material.
Manage multiple responsibilities within timeframes.
Exercise sound judgment within established guidelines.

Selective Preference(s):

Case management experience; direct contact with clients/public assistance, experience in interviewing techniques.

Pre-Employment Requirements:

Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agency's ability to reasonably accommodate any restrictions.

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period.

The ASRS defined benefit plan provides for life-long income upon retirement.

You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Anthony Vallone at Requests should be made as early as possible to allow time to arrange the accommodation.